Snr Executive/ Asst Sales Manager, Air Freight

3 days ago

East Region, Singapore CJ Logistics Asia Pte Ltd Full time $60,000 - $120,000 per year

Job Responsibilities

Sales & Business Development (70% farmer & 30% hunter)

  • Handle existing customers and identify/ develop new business opportunities through prospecting, networking, cold calling, and sales visits.
  • Actively perform a sales role by seeking out and acquiring new and existing clients.
  • Deliver effective and compelling sales pitches to potential customers.
  • Consistently achieve sales targets aligned with management's expectations.

Price & Contract Negotiations

  • Participate in contract discussions and price negotiations with clients.
  • Offer competitive and cost-effective solutions tailored to client needs.
  • Strive to provide the best customer experience and maintain professional standards throughout the negotiation process.

Client Relationship Management

  • Prepare air freight quotation (main role), work with sea freight, warehousing and road transportation for quotation when required.
  • Follow up shipment movement with overseas agents and update customers closely.
  • Manage client expectations and address inquiries in a timely and professional manner.
  • Work closely with the customers on common/recurrent service issues and provide improvements/ solutions.
  • Contact customers following sales call to ensure ongoing customer satisfaction and resolve any complaints.

Collaboration & Internal Coordination

  • Work closely with internal departments such as Operations, Accounts, and Customer Service to fulfill client requirements and meet targets.
  • Coordinate effectively across teams to ensure seamless service delivery and problem resolution.
  • Check freight rates, transportation charges, manpower charges and all other charges in order to prepare the customer's quotation request.
  • The flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly.

Requirements

  • Min. Diploma with at least 5 years of farmer and hunter experience in Air freight, preferably in freight forwarding industry.
  • Committed, proactive and self-motivated with pleasant personality.
  • Excellent interpersonal, negotiation and communication skills.
  • Sales Oriented; Good team player with the ability to work independently.
  • Knowledge in Microsoft applications (Word, Excel and Powerpoint).
  • Able to start work immediately would be advantageous.

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