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Sales Support Manager

2 weeks ago


East Region, Singapore Union Air Freight (S) Pte Ltd Full time $104,000 - $130,878 per year

Working hours: Monday to Friday, 9am-6pm

Responsibilities:

  • Oversee daily operations of the Sales Support department, leading a team of 6-7 staff
  • Build and maintain key customer relationships and gather market intelligence
  • Coordinate with Customer Service, Operations and Finance departments to ensure customer requirements are met
  • Develop and maintain relationships with overseas agents
  • Collaborate closely with Management to identify and pursue opportunities for market expansion and growth
  • Contribute ideas on process improvements and implementation of related improvements

Requirements:

  • Minimum 10 years of experience in sales, sales support or customer service role within the freight forwarding or logistics industry
  • Proven leadership and team management skills
  • Strong problem-solving, communication and interpersonal skills
  • Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously