Manager, Sales

2 days ago

Changi, Singapore TVS Supply Chain Solutions – Global Forwarding Solutions Full time $80,000 - $120,000 per year

Responsibilities

  • Develop and implement sales development strategy considering TVS SCS capabilities, trade lanes and business plan to meet or exceed assigned sales targets
  • Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specialisations and solutions etc
  • Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well
  • Establish and manage network of customer contacts in order to build relationships and trust between TVS SCS and the customer at various levels
  • Drive strategies to establish value-creating partnerships with customers
  • Transform discussions of potential opportunities into actionable future plans with customers
  • Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
  • Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand
  • Oversee coordination with relevant departments on meeting customers' requirements
  • Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes
  • Facilitate in resolving service issues with the customer as appropriate and requested
  • Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the Country HOS and country / global management
  • Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant team members in marketing and administration
  • Perform any other job-related duties as assigned by the reporting manager and country / global management

Requirements

  • Minimum Bachelor's Degree in Marketing, Sales, or an equivalent field is preferred
  • 5 to 8 years in sales positions in the Logistics or Freight Forwarding industry is preferred
  • Proven experience in business development and strategic account Management
  • Strong market knowledge in freight forwarding, supply chain solutions, preferably with specialisations in certain industry verticals
  • A sound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business
  • Must have experience in working within a multi-national / cultural environment
  • Strong organizational, business writing and negotiation skills
  • Proven ability to multi-task and drive profitable revenue from multiple accounts
  • Strong leadership qualities and motivation skills
  • Ability to communicate and interact effectively across various levels with internal stakeholders

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