
Patient Engagement Executive
2 weeks ago
- Reputable organization
- Good working environment
- Competitive remuneration package
As a Patient Engagement Executive (GP Settings), you will be responsible for the following duties:
- Actively engage patients to promote their participation in various programmes, such as Healthier SG (HSG), Chronic Disease Management Programmes (CDMP), diabetic screenings, nurse counselling, and community care initiatives.
- Initiate outreach and follow-up calls with patients to coordinate appointment scheduling, issue timely reminders, collect feedback, and convey information pertaining to relevant programmes.
- Provide support to partners and affiliated clinics in identifying eligible patients and defaulters, as well as in monitoring patient progress.
- Assist partners and affiliated clinics in referring identified patients to appropriate community and social service providers.
- Facilitate the logistical arrangements for deploying nurses to partner and affiliated clinics, while serving as the liaison between the clinics and nursing staff to ensure seamless coordination and deployment.
- Ensure the accuracy of patient records and regularly update data within internal tracking systems.
- Respond to patient enquiries and concerns with professionalism, empathy, and strict adherence to confidentiality protocols.
- Support the preparation of reports, monitor key performance indicators (KPIs), and ensure adherence to Ministry of Health (MOH) documentation requirements.
- Assist in any other duties assigned.
Requirements:
- Minimum Diploma Holder with relevant experience in healthcare preferred
To apply, simply click on the ''apply'' button in the job advertisement or alternatively, you can send in your resume via email: .COM.SG
We regret to inform you that only shortlisted candidates will be notified.
ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777
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