Patient Engagement Executive

2 weeks ago

Central Region, Singapore BRIDGEPOINT HEALTH PTE. LTD Full time $40,000 - $80,000 per year

This role reports to Patient Engagement (Team Lead). Bridgepoint Health is an operating entity of Sheares Healthcare. Bridgepoint Health operates the United Primary Care Network (PCN). As a Patient Engagement Executive, you play an important role in fulfilling the key objectives of the United Primary Care Network. You are expected to function independently and work well within a group of like-minded staff looking to deliver the best possible care to our patients.

Key Roles and Responsibilities:

  • Engage patients to encourage participation in PCN programmes, including but not limited to Healthier SG (HSG), Chronic Disease Management Programmes (CDMP), diabetic screenings, nurse counselling and community care.

  • Engage our/partner/affiliate clinics of the United PCN to refer eligible patients for ancillary services such as Diabetic Foot Screening (DFS), Diabetic Retinal Photography (DRP, Nurse Counselling (NC) and Spirometry (Spiro).

  • Conduct outreach calls and follow-ups with patients to coordinate appointments, provide reminders, gather feedback and provide programme-related information.

  • Support our/partner/affiliate clinics of the United PCN in identifying eligible patients, defaulters and track progress.

  • Support our/partner/affiliate clinics of the United PCN in referring of identified patients to community and social partners, such as Active Aging Centres (AAC), Day Care, Home Care services etc.

  • Provide logistical support for Nurses to be deployed to our/partner/affiliate clinics of the United PCN. Laison between our/partner/affiliate clinics of the United PCN and Nurses to ensure smooth deployment.

  • Maintain accurate patient records and update data in internal tracking systems.

  • Address patient queries and concerns with professionalism, empathy, and confidentiality.

  • Assist in preparing reports, tracking key performance indicators (KPIs), and ensuring compliance with MOH documentation requirements.

  • Assist in any other tasks allocated by the Team Lead.

Requirements

  • Diploma in relevant field with 2 years of working experience.

  • Familiarity with the way of working of a clinic

  • Relevant experience in call center, customer service/support hospitality or healthcare industry is advantageous

  • Team player, good interpersonal and communication skills

  • Familiarity with various clinic management systems is a plus

  • Technology Savvy and computer-literate including use of Microsoft Office applications

  • Can-do attitude, adaptable to situations

  • Patient Engagement Executive

    2 weeks ago

    Central Region, Singapore ALLIED SEARCH PTE. LTD. Full time $40,000 - $80,000 per year

    Reputable organizationGood working environmentCompetitive remuneration packageAs a Patient Engagement Executive (GP Settings), you will be responsible for the following duties:Actively engage patients to promote their participation in various programmes, such as Healthier SG (HSG), Chronic Disease Management Programmes (CDMP), diabetic screenings, nurse...

  • Patient Engagement Executive

    2 weeks ago

    Central Singapore Allied Search Pte. Ltd. Full time $40,000 - $80,000 per year

    Opportunities for professional development Good working environment Competitive remuneration package As a Patient Engagement Executive, you will be responsible for the following duties: Actively engage patients to promote their participation in various programmes, such as Healthier SG (HSG), Chronic Disease Management Programmes (CDMP),...

  • Senior Executive, Group Office of Patient Experience

    2 weeks ago

    Central Region, Singapore Singapore Health Services Pte Ltd (SingHealth HQ) Full time $104,000 - $130,878 per year

    As a Senior Executive in SingHealth Group Office of Patient Experience, you will support the Assistant Director in the planning and execution of programmes that drive patient engagement. Through partnerships with patients and/or their families and caregivers, you will work with healthcare professionals across SingHealth to improve health services. This...

  • Manager - Marketing Communications (Patient Outreach and Engagement)

    6 days ago

    Central Region, Singapore ALLIED SEARCH PTE. LTD. Full time $104,000 - $130,878 per year

    ompetitive Remuneration PackageAccessible working locationGood career exposure in healthcare settingsAs a Manager - Marketing Communications (Patient Outreach and Engagement), you will be responsible for the following duties:Design publicity plans and execute data-driven marketing campaigns to increase awareness and enrollment in the health...

  • Patient Service Executive

    2 weeks ago

    Central Region, Singapore Osler Group Pte Ltd Full time $60,000 - $80,000 per year

    A boutique medical practice dedicated to serving a discerning global community of international and local patients, Osler Health delivers exceptional, personalised care with discretion and professionalism. From the first hello to the final farewell, every patient interaction matters — and our Patient Service Executives play a vital role in creating that...

  • Partnership Engagement Executive

    1 week ago

    Central Region, Singapore ALLIED SEARCH PTE. LTD. Full time $104,000 - $130,878 per year

    Opportunities for professional developmentGood working environmentCompetitive remuneration packageAs a Partnership Engagement Executive, you will be responsible for the following duties:Nurture and expand the network of doctors to strengthen referral channels for the specialist services and day surgery facilities, supporting overall business growth.Build and...

  • Communications & Engagement Intern

    2 weeks ago

    Central Region, Singapore Roche Singapore Pte Ltd Full time $60,000 - $100,000 per year

    At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure...

  • Patient Service Associate Executive

    2 weeks ago

    Central Region, Singapore National Dental Centre Singapore Pte Ltd Full time $40,000 - $80,000 per year

    Lists patient for surgery under local anaesthetic and general anaesthetic. Coordinates surgical operation lists at various hospital and National Dental Centre Singapore (NDCS), provides financial counselling to patients undergoing surgery, arranges appointment for medically compromised patients to be seen at Specialist Outpatient clinic in Singapore General...

  • Patient Relations Executive

    2 weeks ago

    Central Region, Singapore DP Dental Pte Ltd Full time $40,000 - $80,000 per year

    Job descriptionPleasant personality and positive attitudeExcellent communication and interpersonal skillsActive listening skillsAble to explain things in a friendly and professional mannerGood telephone etiquette with pleasant voiceCaring, helpful and supportive by natureStrong sense of responsibility and ability to do what it takesMeticulous, systematic and...

  • Patient Relations Executive

    2 weeks ago

    Central Region, Singapore Healthway Medical Group Full time $4,500 - $6,000 per year

    Job DescriptionAttend to patients needs in a calm and courteous manner.Handle new clients/patients' inquiries and provide prompt responses and assistancePromote positive relations with all individuals who come in contactMaintain confidentiality of all patient information and pertinent health screening dataWork cohesively with other departments and co-workers...