Patient Service Associate Executive

2 weeks ago

Central Region, Singapore National Dental Centre Singapore Pte Ltd Full time $40,000 - $80,000 per year

Lists patient for surgery under local anaesthetic and general anaesthetic. Coordinates surgical operation lists at various hospital and National Dental Centre Singapore (NDCS), provides financial counselling to patients undergoing surgery, arranges appointment for medically compromised patients to be seen at Specialist Outpatient clinic in Singapore General Hospital (SGH).

Job Responsibilities

  • Provide support to the Executive / Manager on the day-to-day operation of pre-surgery and listing which includes financial counselling, fasting instruction, appointment scheduling and rescheduling.
  • Coordinate and liaise with clinics across various hospitals on the surgical operation list, including pre-operation evaluations, pre-admission testing and data collection.
  • Adhere to policy and procedures
  • Assist in system enhancement and projects UAT
  • Support in complaints handling and investigation.
  • Guide and supervise junior staff.

Job Requirements

  • Diploma in any discipline.
  • Possesses GCE, GCE 'A' / 'N' / 'O' level, Higher/ NITEC with at least 7 years of relevant experience preferred
  • Possess good interpersonal skills to communicate constructively with colleagues, patients and visitors.
  • Able to exhibit initiative, a present disposition, demonstrate an ability to work independently, and manifest good team-spirit qualities.

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