facilities coordinator
2 weeks ago
Mon - Fri 8am - 5pm
Sat 8am - 12pm
6 Months Extendable Contract
Jurong Island (There is a bus from Jurong East MRT to bring employees in)
The Facilities Coordinator supports the Soft Services Manager in the day-to-day operations of Aster's facilities as well as responsible for coordinating and managing the delivery of soft services across the site(s), ensuring high service standards, technicians' productivity, and a pleasant and safe environment for all building users. This role ensures the workplace is safe, efficient, and well-maintained. The coordinator liaises with vendors, manages works orders, supports office and site operations, and helps ensure compliance with company policies and safety regulations.
Key Responsibilities:
Soft Service Oversight
Supervise day-to-day operations of soft services including Cleaning and Housekeeping, Waste Management, Pest Control, Landscaping and Office Pantry and Consumables
Ensure services meet contract KPIs, service level agreements (SLAs), and client expectations.
Vendor and Contractor Management
Coordinate with external service providers, monitor performance, and ensure timely delivery of services.
Conduct regular walkthroughs and audits to ensure service standards are upheld.
Assist in mobilization and demobilization of soft services vendors when necessary.
Health, Safety and Compliance
Ensure contractors follow all safety and hygiene protocols on-site.
Report and respond to soft services-related incidents, complaints and non-conformities.
Support fire safety drills and emergency preparedness activities as needed.
Administrative Support
Maintain records of service schedules, reports, consumables usage, and inventory.
Prepare reports, checklists and summaries for management review.
Raise and track work requests, purchase orders, and invoices related to soft services.
Customer and Stakeholder Engagement
Serve as a point of contact for staff or tenants' soft service requests.
Monitor and respond to feedback to improve service satisfaction.
Support events, meetings, or site tours requiring soft services assistance.
Requirements:
Strong interpersonal and vendor coordination skills.
Self starter and team player with positive attitude.
Basic knowledge of cleaning chemicals, landscape management and hygiene standards.
Proficient in Microsoft Office and facilities management systems.
Excellent problem solving and communication skills.
Able to work independently and handle multiple tasks efficiently.
May be required to work on Saturday and off hour where required.
Experience in facilities operations with a focus on soft services.
Diploma or equivalent in Facilities Management, Business or related field.
We regret to inform that only shortlisted candidates will be notified.
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PERSOLKELLY Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Reg. R , TAY HUI SHAN WENDY
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