Full-Time Admin Role | eShop Sales Support Executive | Up to 2,700 | Serangoon

2 weeks ago

NorthEast Region, Singapore CGP Personnel Full time $4,000 - $6,000 per year

Hiring: eShop Sales Support Executive

Location: 1 Serangoon North Ave 5

Industry: E-commerce / Sales Support

About the Role

We are looking for a detail-oriented and customer-focused individual to join our eShop Sales Support team. In this role, you will provide administrative and operational support to ensure a seamless online sales process. You will be the key link between customers, sales, and logistics, ensuring smooth order processing and exceptional service delivery.

What You'll Do

  • Provide administrative support to the sales team, including order processing and handling customer inquiries.
  • Coordinate with warehouse and logistics teams to ensure timely order fulfilment.
  • Verify order details, update order status, and proactively communicate any delays or issues.
  • Resolve customer complaints effectively and escalate complex matters when necessary.
  • Maintain accurate sales transaction records, contracts, and customer interaction logs.
  • Organize filing systems for efficient retrieval of documents.
  • Assist with ad-hoc administrative tasks and projects as assigned.

What We're Looking For

  • Strong computer skills, with proficiency in Microsoft Office (Word, Excel, Outlook).
  • Excellent written and verbal communication skills.
  • Strong attention to detail with high accuracy in data entry and order processing.
  • Ability to prioritize tasks and manage time effectively in a fast-paced environment.
  • Customer-first mindset with a dedication to providing excellent service.
  • Able to work independently as well as collaboratively within a team.
  • Strong multitasking and time management abilities.
  • Willingness to work on weekends and public holidays occasionally to support key events.

Why Join Us?

  • Be part of a fast-growing e-commerce environment.
  • Gain valuable exposure to sales operations and customer service excellence.
  • Dynamic and supportive work culture with opportunities to grow.

Employment Type: Full-Time / Contract (depending on business needs)

Working Hours: Regular office hours with occasional weekend/public holiday support required.

Apply now if you are ready to play an important role in ensuring a smooth and positive eShop experience for customers

Please send in your resume to:

Go Ai Wei

EA Registration Number: R1440661

Cornerstone Global Partners

License Number: 19C9859

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