Aftersales Administrator

5 days ago

Central Region, Singapore Adecco Personnel Pte Ltd. Full time $40,000 - $60,000 per year

Our client is a prestigious luxury maison with a strong heritage in watchmaking and fine jewelry. We are looking for a Aftersales Administrator, you will serve as the bridge between clients, sales teams, and after-sales service.

The Opportunity

Our client is a prestigious luxury maison with a strong heritage in watchmaking and fine jewelry. We are looking for a Client Care Specialist / Customer Service Administrator, you will serve as the bridge between clients, sales teams, and after-sales service.

Key Responsibilities

  • Provide professional support on after-sales service and repairs, ensuring timely follow-up with clients and smooth coordination with technical teams.
  • Manage client communications via in-store, phone, and email channels, ensuring all inquiries and appointments are handled efficiently.
  • Monitor client satisfaction (including Net Promoter Score) and propose actions to enhance customer experience.
  • Maintain accurate records of service orders, spare parts inventory, and boutique reports, ensuring compliance with Maison standards.
  • Support the boutique team in retail operations, product knowledge sharing, and ad-hoc administrative or operational tasks as required.

The Talent

  • Minimum 3 years' experience in customer service, after-sales, or retail operations, preferably in luxury retail or premium service environments.
  • Strong communication skills, both verbal and written, with fluency in English; Mandarin or another Asian language is an advantage.
  • Detail-oriented with strong follow-up skills, problem-solving mindset, and ability to manage multiple priorities.
  • Proficient in MS Office applications, organized, and able to work independently as well as collaboratively in a team.

Next Steps:

Prepare your updated resume, including current salary details (base, incentives, AWS, etc.) and expected package. Click 'Apply here' or email to Only shortlisted candidates will be contacted.

Zoe Siow

Direct Line:

EA License No: 91C2918

Personnel Registration Number R

  • Procurement Administrator

    2 days ago

    Central Region, Singapore Vantage Automotive Ltd Full time $40,000 - $60,000 per year

    Company :Vantage Automotive Limited"Build the Future of Automotive with Us."Vantage Automotive Limited, a proud member of Sime Motors Singapore, is the exclusive retail partner of electrical vehicle brands, BYD and Denza, as well as official distributor for Ford in Singapore. We're not just about cars—we're about people, innovation, and service excellence....

  • Service Manager

    2 days ago

    Central Region, Singapore Dickson Capital Pte. Ltd. Full time $90,000 - $120,000 per year

    We are seeking a Service Manager responsible for leading frontline team performance through daily coaching and support, driving service revenue, and ensuring outstanding customer satisfaction. This leadership role demands hands-on experience in technical servicing, accident claims handling, and customer service.Candidates who do not meet the full managerial...

  • Administrative Assistant

    2 days ago

    North Region, Singapore Valor Auto Pte. Ltd. Full time $3,000 - $4,000 per year

    Position Overview: We are seeking a detail-oriented and proactive Administrative Assistant to support our daily operations. The ideal candidate will play a key role in ensuring efficient office workflow, handling administrative duties, supporting internal reporting, and assisting with vehicle allocation and invoicing processes.Key Responsibilities:Manage...

  • Administrative Assistant

    2 days ago

    West Region, Singapore Medpro Medical Supplies Pte Ltd Full time $25,000 - $35,000 per year

    Job Title: Administrative AssistantLocation: Joo Koon, Opposite MRT stationWork Hours: Monday to Friday, 9:00 AM – 5:30 PMJob Overview:We are looking for a reliable & efficient Administrative Assistant to join our team. This role is primarily focused on the order processing documentation, claim submissions, liasing with clients for deliveries & aftersales...

  • Loan Officer

    4 days ago

    Central Region, Singapore STAFFKING PTE LTD Full time $40,000 - $60,000 per year

    Summary:5 days Office HoursAWS + Bonus Great Career Progression1. Loan Officer & AdminJob Scope:Process and manage various loan applications, including hire purchase loans, ensuring all documentation is accurate and complete.Maintain and update loan databases while verifying customer information for accuracy.Coordinate with clients, banks, finance...

  • Executive, CRM

    2 days ago

    Central Singapore Sime Darby Full time

    Company: Vantage Automotive Limited **Responsibilities**: BYD NPS and Mystery Shop Program - Leading and managing BYD NPS for VAL and BYD dealers to ensure that NPS targets are met monthly - Identify gaps and ensure improvement plans are executed on time - Regular checks on dealer’s showrooms and service centres to ensure NPS requirements are...

  • Aftersales Service Engineering Executive

    2 days ago

    North-East Region, Singapore BYD (Singapore) Pte. Ltd. Full time $90,000 - $120,000 per year

    Job Responsibilities:Oversee the control of after-sales service agreements with service providers.Localize and manage service providers' business policies such as network permission, marketing activity,  parts and accessories assessment policies, set and control pricing policies.Implement and assess policies related to after-sales customer complaint...

  • Account Manager

    2 days ago

    Central Region, Singapore Dickson Capital Pte. Ltd. Full time $60,000 - $80,000 per year

    We are looking for an Account Manager (Consignment Cars) to pioneer our Dickson Marketplace team. You will play a key role in facilitating win-win used car transactions by connecting sellers and buyers with fair pricing and transparent service. You will be responsible for end-to-end sales management, from vehicle sourcing and valuation to deal closure and...

  • Sales Operations Assistant

    2 days ago

    Central Singapore Sime Darby Full time

    Company: Vantage Automotive Limited **Job Description**: Provide retail sales support for the following: Showroom Cars (On-Showroom Display) - Receive and update car arrival in GDMS - Check conditions of VRN cars for suitability for retail - Verify validity of agent warranties and balance of free servicing - Ensure all cars on-showroom display meet our set...

  • Admin Assistant

    7 days ago

    Central Singapore Sime Darby Full time

    Company: Performance Motors Limited Job Responsibilities General Duties under Director - 30%. - Take minutes during meetings, ensure accuracies, and disseminate accordingly. - Prepare reports and power point presentations, where required. - Assist in budget planning for Facilities and Customer Relations departments. - Assist in ‘BMW Retail Standards...