CRM & Loyalty Program Executive

3 days ago

Raffles Place, Singapore AMOREPACIFIC SINGAPORE PTE. LTD. Full time $60,000 - $120,000 per year
Job Summary

We are looking for a highly motivated CRM Executive to support the development and execution of customer relationship strategies that drive customer retention, engagement, and business growth. This role will be key in planning and executing CRM campaigns, managing customer data, and supporting marketing initiatives aligned with the brand's values and business objectives.

Job Description

CRM Strategy & Execution

  • Develop and implement CRM strategies to drive customer retention, engagement, and sales growth.
  • Plan and execute end-to-end CRM and loyalty campaigns, including ideation, performance tracking, and ROI analysis.
  • Drive new member recruitment via targeted acquisition efforts across digital and offline touchpoints.
  • Segment and analyze customer data to deliver personalized communications and improve customer lifetime value (CLV).
  • Monitor competitor activities to enhance CRM strategies and loyalty offerings.

Brand Communication

  • Manage CRM communications across email, SMS, and other channels, ensuring consistency with brand voice and direction.
  • Oversee the timely rollout of CRM content and collaterals.

Customer Insights

  • Gather and apply customer feedback to refine CRM strategies and support product and brand development.
  • Implement upselling and cross-selling initiatives based on customer behavior.

Cross-Functional Collaboration

  • Coordinate with internal teams and external partners to execute CRM initiatives.
  • Support commercial teams in trade campaigns and in-store activations.

Reporting & Administration

  • Prepare campaign reports, manage timelines and budgets, and handle invoice processing.
  • Support ad-hoc tasks as assigned.
Job Requirement
  • Degree or Diploma in Marketing, Communications, or related field.
  • Minimum 2 years of experience in CRM within the Beauty or Retail industry.
  • Experience in managing CRM platforms and tools
  • Ability to work collaboratively across teams and external partners.
  • Ability to multi-task, meet deadlines and thrive in a fast-paced environment.

  • CRM Executive

    2 weeks ago

    Raffles, Singapore IG Group Full time $80,000 - $120,000 per year

    Job TitleCRM ExecutiveJob DescriptionSo, who are we? We're IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries...

  • Senior Marketing Executive

    3 days ago

    Raffles Place, Singapore Hongkong Land Limited Full time $60,000 - $120,000 per year

    Key ResponsibilitiesMarketing & PromotionsPlan and execute a minimum of 7 mall marketing campaigns annually.Develop campaign concepts, mechanics, and schedules.Manage campaign budgets and ensure deadlines are met.Coordinate with creative agencies for visuals and collaterals.Arrange printing and installation of marketing materials (e.g. hanging mobiles, floor...

  • Marketing Manager

    1 week ago

    Raffles Place, Singapore AMOREPACIFIC SINGAPORE PTE. LTD. Full time $80,000 - $120,000 per year

    With INNISFREE, step beyond the simple outer charm and uncover every beautiful moment of yourself.We are looking for anexperienced and results-driven marketing professional with strong strategic, analytical, and leadership capabilities. The ideal candidate should have proven experience in developing and executing brand and marketing strategies, managing...

  • Senior HR Executive

    3 days ago

    Raffles Place, Singapore BTI Executive Search Pte Ltd Full time $90,000 - $120,000 per year

    We are looking for a passionate and hands-on Senior HR Executive to join our client who is a dynamic investment group with diversified businesses across oil & gas, hospitality, and branding consultancy. This is a key HR generalist role where you will manage the full employee life cycle and support both Singapore and overseas offices, ensuring smooth...

  • Program Associate

    2 weeks ago

    Raffles, Singapore RIGHTSHIP SINGAPORE PTE. LTD. Full time

    **Location** Raffles Place **Job Function** Operational Roles **Employment Type** Contract **Position Level** Junior executive **Education Level** Degree **Min Yrs of Work Experience** 1 Years Of Experience **Salary Range** 4,000 - 4,700 **Number of Vacancies** 1 **Posted On** 3 hours ago **Expiring On** 1 month **About the Role**: **Key...

  • Partnerships executive

    1 week ago

    Raffles Place, Singapore Tomowork Ltd. Full time $28,000 - $42,000 per year

    Partnerships Executive (Fundraising & Volunteer Engagement)Compensation: $2800 - $3500Role OverviewThe Partnerships Executive plays a vital role in advancing TomoWork's mission by supporting, implementing, and innovating on both fundraising and volunteer engagement initiatives. This role will collaborate closely with stakeholders, both internal and external,...

  • Product Management Assistant Manager/Manager

    2 weeks ago

    Raffles Place, Singapore KOTRA Singapore Full time $60,000 - $120,000 per year

    Responsible for the execution of Home Appliance categoryProduct management of Home Appliance products.Develop product roadmap strategy, sales and marketing activities in consensus with HQLead the execution of product strategy and develop new initiatives to win market share and achieve business targetsEnsure successful new product launches and review the...

  • Business Growth Executive

    3 days ago

    Raffles Place, Singapore Private Advertiser Full time $40,000 - $60,000 per year

    Location: Central CBD Base Pay + IncentivesAbout the RoleStep into the role of Business Growth Executive, where you'll combine sales outreach with marketing support to generate leads and drive revenue. Perfect for fresh graduates who are target-driven and enjoy connecting with people.What You'll Be DoingIdentify and reach out to potential clients through...

  • Online Marketing Executive cum PA

    3 days ago

    Raffles Place, Singapore Premier Fiduciary Pte. Ltd. Full time $40,000 - $80,000 per year

    Ideal Candidate Should Have Some Combination of the following 2 areas of work:-Online Marketing:     Work with a team of marketing specialists to produce internal and external online marketing content to drive traffic to hospitality websites in Europe and corporate service provider in Asia, along with other B2B and B2C websites.  This will require hours...

  • Sales Support Specialist

    3 days ago

    Raffles Place, Singapore Bridge Data Centres Malaysia Sdn Bhd Full time $40,000 - $60,000 per year

    Job Responsibilities:Responsible in ensuring timely and accurate execution of sales operations activities, including CRM data maintenance, documentation, and reporting.Prepare and process sales quotations, purchase orders, and invoices accurately and promptly.Serve as the key liaison between the Sales team and cross-functional departments (Marketing,...