Guest Relations Supervisor

1 day ago


Central Region, Singapore Dynamic Human Capital Pte Ltd Full time $2,500 - $5,000 per year
Guest Relations Supervisor/Manager/Officer

Join an iconic and reowned dining group

Location: MBS or Sentosa

Job

  • Welcome and greet customers while maintaining a polished and professional appearance.
  • Build strong rapport with guests and understand their needs and expectations.
  • Handle enquiries, recommend suitable menu options, prepare quotations, and coordinate event requirements.
  • Professionally upsell menu items and dining experiences to enhance revenue.
  • Deliver exceptional customer service to ensure a pleasant and memorable dining experience.
  • Manage customer feedback and handle complaints promptly, providing first-level service recovery.
  • Guide and train Leading Hostess to uphold high service standards.
  • Perform any additional duties assigned by the Manager.

Language Requirement

  • Must be able to converse in Korean to communicate with Korean-speaking guests.

HOW TO APPLY:

We would like to invite interested applicants to click on the "APPLY NOW" button

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Allison Ng Kim Lian

Registration no. R1986496EA

License: 12C6253

By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice ). You acknowledge that you have read, understood, and agree with the terms in our privacy notice.



  • Central Region, Singapore CUBE HOSPITALITY PTE. LTD. Full time $35,000 - $45,000 per year

    About the role Join the dynamic team at CUBE HOSPITALITY PTE. LTD. as a Guest Relations Executive / Officer. In this full-time position based in the Central Region, you will be the friendly face welcoming guests and ensuring their stay is exceptional. With a focus on customer service and hospitality, this role is vital in delivering an outstanding...


  • Central Singapore One Vogue Pte Ltd Full time

    Job Responsibilities: - Address customer complaints and escalate to Guest Relations Manager when needed - Provide information about amenities, area and venues and promote services - Anticipate guest needs and build rapport with guests Offer assistance with certain tasks Job Requirements: - With relevant working experience in customer service role - Able...


  • Central Region, Singapore The Ascott Limited Full time $40,000 - $60,000 per year

    Job descriptionYou will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests' satisfaction and provide a sense of home away from home. You will report directly to the Front Office Manager.ResponsibilitiesYou will:Assist guests with check-in and check-out proceduresEnsure all...


  • North-East Region, Singapore Serangoon Gardens Country Club Full time $2,200 - $27,000 per year

    Serangoon Gardens Country Club is hiring a Full time Guest Relations Officer role in Serangoon, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, Afternoon, EveningTuesday: Morning, Afternoon, EveningWednesday: Morning, Afternoon, EveningThursday: Morning, Afternoon, EveningFriday: Morning,...


  • Central Singapore Olivia Restaurant Pte Ltd Full time

    As the Guest Relationship Officer in the restaurant Olivia, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: 1 Provide upscale guest service experiences for all guests throughout their stay. 2 Ensure guests are properly greeted upon their arrival. 3 Actively listen to and...


  • Central Singapore One Vogue Pte Ltd Full time

    Job Responsibilities: - Handling guests enquiries and complaints - Ensuring the hotel various working procedures - Ensuring all details of guests' information, reservation amendment and guests' request are entered into Front Desk System accurately - Performing check-ins and check-outs Job Requirements: - With relevant working experience as a customer...


  • Central Region, Singapore The Garcha Group Marriott International Full time $40,000 - $80,000 per year

    An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:Maxwell Reserve, Autograph Collection Hotel (Marriott);Duxton Reserve, Autograph Collection Hotel (Marriott);The Vagabond Club, a Tribute Portfolio Hotel (Marriott);The Serangoon Club, a Tribute Portfolio Hotel (Marriott).Garcha Group...


  • Central Singapore CapitaLand Full time

    About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. **Job Description**: You will assist the Manager or Assistant Manager,...


  • Central Singapore One Vogue Pte Ltd Full time

    Job Responsibilities: - Anticipate guest needs and build rapport with guests Offer assistance with certain tasks - Address customer complaints and escalate to Guest Relations Manager when needed - Provide information about amenities, area and venues and promote services Job Requirements: - With relevant working experience in customer service role - Able...


  • Central Singapore One Vogue Pte Ltd Full time

    Job Reponsibilities: - Anticipate guest needs and build rapport with guests Offer assistance with certain tasks - Provide information about amenities, area and venues and promote services - Address customer complaints and escalate to Guest Relations Manager when needed Job Requirements: - With relevant working experience in customer service role - Able to...