Guest Relations Officer

We are looking for a **Guest Relations Officer **to join our team! As the **Guest Relations Officer **, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient manner - Provide all-rounded guest services...

Guest Relations Officer Summary of Responsibilities The main responsibilities and tasks of this position are as listed below, but not limited to these: Assist guests with check in and checkout, and other cashiering duties Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions...

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**Guest Relations Officer **The Role Summary Guest Relations Officer (GRO)will ensure that L45/L46 Executive Conference Suite users, especially external visitors, have a pleasant experience when visiting the premise & using the facilities. This role is to help improve the Bank’s image in terms of customer-service orientation and professionalism. The...

Overview Join to apply for the Guest Relations Officer role at Shangri-La Group . Shangri-La Rasa Sentosa, Singapore — At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide...

Warmly welcome and greet our members and their guests to our Club. - Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests, and inquiries - Attend to phone inquiries and ensure all reservations are confirmed - Maintain good guest relations at all times - Attend to the needs of the customers professionally -...

Are you an outgoing person who loves to meet and interact with people? Do you believe that all guests should feel welcomed from the moment they step into the hotel to the moment they leave? Then you are that special someone that we have been looking for all this time. Reporting to the Welcome Manager, you will be responsible for providing a welcoming,...

Job Responsibilities: - Handling guests enquiries and complaints - Ensuring the hotel various working procedures - Ensuring all details of guests' information, reservation amendment and guests' request are entered into Front Desk System accurately - Performing check-ins and check-outs Job Requirements: - With relevant working experience as a customer...

JOB SCOPE Guest Relations Officer will assist the Front Office Manager in providing good customer service to guests and walk in guests. JOB RESPONSIBILITIES Attend to guests enquiries, complaints and follow up on the complaints made by guests. Assist in attending to guests check in and check out as and when needed when there is a shortage of manpower for the...

1. JOB DESCRIPTION Job Title Guest Relations Officer Job Description & Requirements Job Summary Responsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service. Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner....