Guest Relations Officer

6 days ago

Singapore RC HOTELS (PTE.) LTD. Full time

Guest Relations Officer Summary of Responsibilities The main responsibilities and tasks of this position are as listed below, but not limited to these: Assist guests with check in and checkout, and other cashiering duties Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions Handle guests' mails, messages, and answering phone calls Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests Provide guidance and assistance to Guest Relations Assistant Meet, greet and provide rooming for VIP guests Attend daily briefings and relevant departmental and interdepartmental meetings Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager Comply with hotel and department policies and procedures at all times Ensure vigilance in regard to in-house credit matters and act upon any discrepancies Provide assistance and supervision of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters Qualifications Minimum 'O' Level education Read, Write, Speak English Fluently Read and Speak Mandarin Fluently Computer Knowledge, i.e. well versed with windows, internet explorer and word, either POS or PMS system Knowledge of Opera will be an advantage Presentable, well groomed with leadership quality Interpersonal skills to deal with guests and colleagues issues Able to work in a team, i.e. caring about other team members and open towards other nationalities Adaptable to multicultural guest needs, works with diverse cultures Good interpersonal and communication skills #J-18808-Ljbffr

  • Guest Relations Officer

    5 days ago

    Singapore SENTOSA BEACH RESORT PTE LTD Full time

    We are looking for a **Guest Relations Officer **to join our team! As the **Guest Relations Officer **, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient manner - Provide all-rounded guest services...

  • Guest Relations Officer

    1 week ago

    Singapore Bitdeer (NASDAQ: BTDR) Full time

    Join to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)4 days ago Be among the first 25 applicants Join to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)Get AI-powered advice on this job and more exclusive features. About Bitdeer Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for...

  • Guest Relations Officers

    3 days ago

    Singapore SPS UK&I LIMITED SINGAPORE BRANCH Full time

    **Guest Relations Officer **The Role Summary Guest Relations Officer (GRO)will ensure that L45/L46 Executive Conference Suite users, especially external visitors, have a pleasant experience when visiting the premise & using the facilities. This role is to help improve the Bank’s image in terms of customer-service orientation and professionalism. The...

  • GUEST RELATIONS OFFICER

    1 week ago

    Singapore SWATOW RESTAURANT PTE. LTD. Full time

    We are a group of Chinese restaurant seeking dedicated, friendly, responsible, and service-oriented Guest Relations Officer to join our team. Job Description The Guest Relations Officer is responsible for creating a warm, welcoming, and seamless experience for all guests from arrival to departure. The role ensures smooth front-of-house operations, efficient...

  • Guest Relations Officer

    2 weeks ago

    Singapore KAI RESIDENCES PTE. LTD. Full time

    KAI is Singapore's first licensed pre - and postpartum center that caters exclusively to moms with newborns. We are a one stop facility offering holistic, specialized care services through a team of experts and we are looking for passionate and hardworking individuals with strong communication skills to join our team. **Job Description**: (1) Provide...

  • Guest Relations Officer

    2 weeks ago

    Singapore HASSELHOFF OP PTE. LTD. Full time

    **JOB OVERVIEW** Reporting to the Duty Manager, the Guest Relations Officer is responsible for all aspects of the front office (rooms division) role in day-to-day hotel operations. **_RESPONSIBILITIES: _** - Process all guest check-ins and check-outs, verifying guest identity, form of payment, assigning room, and activating/ issuing room key - Upsells...

  • Guest Relations Officer

    1 week ago

    Central Singapore Olivia Restaurant Pte Ltd Full time

    As the Guest Relationship Officer in the restaurant Olivia, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: 1 Provide upscale guest service experiences for all guests throughout their stay. 2 Ensure guests are properly greeted upon their arrival. 3 Actively listen to and...

  • Guest Relations Officer

    2 weeks ago

    Central Singapore BARMUTEARY PTE. LTD. Full time

    As the Guest Relationship Officer in the restaurant Olivia, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following: 1 Provide upscale guest service experiences for all guests throughout their stay. 2 Ensure guests are properly greeted upon their arrival. 3 Actively listen to and...

  • Guest Relations Officer

    1 week ago

    Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time

    **Purpose** The Guest Relation Officer is responsible for providing a friendly, welcoming and efficient service to all guests/customers, in line with the Association’s vision and values on guests’ satisfaction. He/She plays important role in the smooth running of the Front Office Reception administrative and operations. **Key Responsibilities Area** -...

  • Guest Relations Officer

    2 weeks ago

    Singapore HOTEL NUVE PTE. LTD. Full time

    **1. JOB DESCRIPTION**: Job Title Guest Relations Officer **Job Description & Requirements**: **Job Summary** Responsible in satisfying hotel guests’ needs through attending to their enquiries and providing solutions and good customer service. **Duties and Responsibilities** - Performs check-ins and check-outs. - Ensure all reservations are entered in...