Hotel Guest Relations Officer

1. JOB DESCRIPTION Job Title Guest Relations Officer Job Description & Requirements Job Summary Responsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service. Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner....

The Warehouse Hotel was built in 1895 along the Singapore River as part of the Straits of Malacca trade route. At that time, the area was a hotbed of secret societies, underground activity, and liquor distilleries. Today, while much of that history has disappeared, one building has been meticulously restored as a modern 37-room boutique hotel, focusing on...

Are you an outgoing person who loves to meet and interact with people? Do you believe that all guests should feel welcomed from the moment they step into the hotel to the moment they leave? Then you are that special someone that we have been looking for all this time. Reporting to the Welcome Manager, you will be responsible for providing a welcoming,...

Before submitting your resume, kindly take note to include the following information or it will not be considered: Current and expected salary (please separate base salary from any allowances/ bonuses/ etc.) Relevant experience and references (if available)The Sultan HotelFront Office Guest Service Officer (Full Time) 5-day work week, including rotating...

1. JOB DESCRIPTION Job TitleGuest Relations OfficerJob Description & Requirements Job Summary Responsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service.Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner....

RoleThis role reports to the Duty Manager / Senior Duty Manager and is responsible for the operational efficiency and serivce delivery of the Front Office areas including Reception and the Club Lounge.Job ResponsibilitiesResponsible for a smooth operation at the Reception and Lobby area especially during peak periods.Provides feedback to Management on the...

Our Front Office is where the Guest Relations Executive will act as our hotel's host whenever a guest walks in or checks-in with us. He / She is to deliver exceptional guest experience and manage guests professionally to promote a positive impression, while working closely with the Team / Duty Managers (DM) to ensure daily hotel operations run smoothly. We...

**Responsibilities**: - Coordinate with Front Office and Guest Experience section heads on pre arrival arrangement for VIP/Members guest. - Coordinate the Special experience/moment for VIP arrival and Long Stay guest. - Preparation of personalise welcome card. - Consolidate and maintain stocked record for Front Office and Guest Experience Team. - Monitor...

The Warehouse Hotel was built in 1895 along the Singapore River as part of the Straits of Malacca trade route. At that time, the area was a hotbed of secret societies, underground activity, and liquor distilleries. Today, while much of that history has disappeared, one building is being meticulously restored as a modern boutique hotel, focusing on heritage...

Job Summary Responsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service. Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner. Handles guests enquires and complaints. Attend to customer's need and ensure...