Hotel Guest Service Officer
15 hours ago
Before submitting your resume, kindly take note to include the following information or it will not be considered:
- Current and expected salary (please separate base salary from any allowances/ bonuses/ etc.)
- Relevant experience and references (if available)
The Sultan Hotel
Front Office Guest Service Officer (Full Time)
- 5-day work week, including rotating weekends and public holidays (off days for public holidays will be provided in lieu)
- Rotating 8-hour shifts
Responsibilities
- Registering all hotel guests and maintaining accurate cashier shifts
- Communicating and assisting hotel guests with all requests and needs
- Communicating with different departments to service guest requests
- Ensuring smooth running of front desk operations during shift
- Ensuring smooth transition between front office shifts
- Abidance by Standard Operation Procedures (SOPs)
- Maintaining and improving all aspects of hotel guest relations
- Maintaining the integrity of the hotel's image
Job Benefits
FULL TIME (upon confirmation)
- Competitive base salary
- Monthly meal allowance
- Profit-sharing scheme eligibility
- Medical allowance
- Paid Annual Leave from 10 days
- Friendly and warm work environment
Applicant Requirements
- An excellent command of the English language is a must
- Applicants must be willing to work public holidays and weekends (with off days provided in lieu for public holidays)
- Applicant should be disciplined, service and people-oriented, and be comfortable interacting with an international clientele
-
Hotel Guest Service Officer
2 weeks ago
Singapore THE SULTAN HOTEL PTE. LTD. Full timeBefore submitting your resume, kindly take note to include the following information or it will not be considered: - Current and expected salary (please separate base salary from any allowances/ bonuses/ etc.) - Relevant experience and references (if available) **The Sultan Hotel** **Front Office Guest Service Officer (Full Time)** - 5-day work week,...
-
Part-time Hotel Guest Service Officer
2 weeks ago
Singapore THE SULTAN HOTEL PTE. LTD. Full time**The Sultan Heritage Hotel** **Front Office Guest Service Officer (Part-Time)** - Minimum 3 x 8-hour shifts per week (mix of weekend and weekdays) - Rotating shifts: 07:00 - 15:00, 15:00 - 23:00, 23:00 - 07:00 - S$8.50 per hour - After successful completion of 3-months probation, additional S$60.00 meal allowance per month - Suitable for part-time students...
-
Hotel Guest Service Officer
4 days ago
Central Singapore One Vogue Pte Ltd Full timeJob Responsibilities: - Greet and welcome guests to the hotel in a professional and friendly manner. - Process guest check-ins and check-outs in an efficient and accurate manner. - Respond to guest inquiries and complaints in a prompt and courteous manner, resolving issues to the guest's satisfaction. - Accurately input guest information, reservation...
-
Guest Services Agent/officer
2 weeks ago
Singapore THE PAN PACIFIC HOTEL SINGAPORE Full timeGuest Services Officer/Agent plays a primary role in sculpting a positive arrival and departure experience for all guests. Reception tasks and duties of a Guest Services Officer/Agent extend from check-ins, check-outs, cashiering and preparing daily reports. Guest Service Officer/Agent performs their daily duties and tasks to the highest standards at all...
-
Guest Service Officer
3 days ago
Singapore PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD. Full timeThe Guest Service Officer directly addresses the needs of all guests and ensures an exceptional guest experience. Represents the hotel to the guest throughout all stages of the guest's stay. Determinates a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating...
-
Guest Service Executive
3 hours ago
Singapore GRAND IMPERIAL HOTEL PTE. LIMITED Full timeAs a Guest Service Executive, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the various hotel departments. You are responsible for performing the following tasks to the highest standards: Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability...
-
Guest Service Officer
1 week ago
Singapore PLAZA PREMIUM LOUNGE SINGAPORE PTE. LTD. Full time**General Job Description** Are you passionate about providing exceptional guest experiences in a unique airport setting? Plaza Premium Lounge Group, a global leader in airport hospitality, is seeking dedicated individuals to join our team as Guest Service Officers at our Transit Hotel in Singapore Changi Airport. As a Guest Service Officer, you will play a...
-
Guest Relations Officer
5 days ago
Singapore HOTEL NUVE PTE. LTD. Full time1. JOB DESCRIPTION Job Title Guest Relations Officer Job Description & Requirements Job Summary Responsible in satisfying hotel guests' needs through attending to their enquiries and providing solutions and good customer service. Duties and Responsibilities Performs check-ins and check-outs. Ensure all reservations are entered in timely and accurate manner....
-
Hotel Guest Relations Officer
5 days ago
Singapore HOTEL ROYAL LIMITED Full timeJOB SCOPE Guest Relations Officer will assist the Front Office Manager in providing good customer service to guests and walk in guests. JOB RESPONSIBILITIES Attend to guests enquiries, complaints and follow up on the complaints made by guests. Assist in attending to guests check in and check out as and when needed when there is a shortage of manpower for the...
-
Guest Services Executive
1 week ago
Singapore PARK HOTEL ALEXANDRA Full time**Job Summary**: - To assist the Guest Services Manager in the supervision and control of Front Desk operations and the carry out of all guest service duties. - To supervise, direct, integrate and control all activities relating to guests and to upgrade the service level standards of the hotel. - To determine daily room requirements and ensure guest’s...