Academic & Student Affairs Executive

Join us and shape the future of hospitality today

EHL's dynamic campuses are a unique network where passionate students, academics and industry experts from over 120 countries come together with a common goal: to develop and disseminate hospitality knowledge, while supporting the continued growth of the sector.

We continually strive to improve the working environment and personal development opportunities for our more than 500 staff and teachers, who are among the most recognised experts in their respective fields. Since its inception in 1893, EHL has been widely recognised by the industry and consistently ranked among the top hospitality management schools in the world. Everything we do is based on our values of excellence, family, respect, learning and innovation, and we are committed to bringing these to life in a tangible way for our people.

The EHL Group in brief:

• 2 campuses in Switzerland, 1 in Singapore;
• Degrees ranging from professional certificates to masters, including the best bachelor's degree in the world;
• An innovation village (incubator), which also serves as a "sandbox" for future educational concepts;
• World-class culinary arts, including 5 Meilleurs Ouvriers de France and a Michelin-starred restaurant;
• The integration of new technologies into the curriculum;
• A hospitality consulting entity, EHL Advisory Services;
• EHL Alliance, a professional network designed to leverage EHL's resources and knowledge, made up of internationally renowned brands and industry leaders.

We are looking for:

Academic & Student Affairs Executive

(100% activity rate)

Your mission

The Academic and Student Affairs department offers students an enriching and immersive academic and non-academic experience in EHL Campus (Singapore). It actively supports students and faculty members to prepare students for their future professional career. The department also supports academic and student affairs' operations in EHL's new university in Sanya, China when required.

Your responsibilities will include

• Support the Student Affairs Department in the organization of mobility promotion week in Lausanne Campus and the admissions' process for students enrolled into EHL Campus (Singapore). Travel to Switzerland when required.
• When required, ensure the physical welcome of all students at the Student Affairs Office and attend to their enquiries and requests, including preparation of academic or administrative documents.
• Manage the suspension or withdrawal requests from students.
• Ensure student records are up-to-date and are aligned with EduTrust requirements.
• Support the Academic Department in organizing industry relations and career-related activities.
• Provide support for overseas immersion field trips and accompany students on the trips when required.
• Support Academic & Student Affairs operations in EHL new university, Hainan Lausanne Tourism University (HLTU) in Sanya, China when required, including travelling to Sanya for physical support and meetings.
• Support the Academic and Student Affairs department in other administrative duties, when assigned, including support for examinations and coordinating events.

Prerequisites and personality

• You have a bachelor's degree or equivalent.
• You have at least two to three years of professional experience, preferably in the hospitality/event industry or in the field of education.
• You have a good command of English and Mandarin, as this role will provide support to Academic & Student Affairs operations at the Singapore campus as well as EHL's new university in Sanya, China (HLTU).
• You have excellent communication and interpersonal skills in a business environment.
• You demonstrate the ability to work with multicultural teams and in an international environment.
• You are a self-starter with a service- and customer-oriented mindset.
• You are suitable to travel.
• You have strong command of Microsoft Office tools and other communication platforms.
• You have experience in student counselling and/or student administration.

What we offer

The EHL Group offers exceptional benefits to its employees, including free meals on campus, an attractive number of days off, a parking space as well as access to various services and infrastructures.

Do you recognize yourself in this description? Send us your complete application without delay, only through this website. Please note that the documents submitted will be used to evaluate your application and will be processed by authorised EHL Group staff.

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Applications sent by any other means will not be considered.