
Demurrage + Settlement Analyst
3 days ago
Role Overview
The Demurrage + Settlement Analyst will own the end-to-end workflow of voyage claims, freight reconciliation, and trade settlements. This role is critical in protecting company value through accurate claims management, timely settlements, and continuous process improvement.
Key Responsibilities
- Own end-to-end demurrage & claims workflow for crude/products voyages and time charters: calculate laytime, draft and submit claims/counter-claims, negotiate settlements with counterparties, and track recoveries through to cash.
- Run settlements for physical and paper trades: register AP/AR invoices, validate against CTRM/trading system, reconcile to contracts/BLs, route for approval, and release payments on time.
- Reconcile freight, port costs, bunkers, inspection, and other voyage-related charges; investigate discrepancies with operations, traders, and counterparties.
- Maintain dashboards covering exposure of open claims, recovery aging, settlement cycle times, and root cause of demurrage; propose preventive measures to traders and operations.
- Ensure documentation completeness (CP, SOA, LOI, BL, NOR, SOF, pumpback data, inspection reports) and retention per company policy.
- Support internal/external audits and assist in enhancing templates, clause libraries, and settlement workflows.
- Work closely with Traders, Charterers, Finance, and Operations to ensure accuracy, compliance, and commercial outcomes.
Qualifications & Skills
- Bachelor's degree or diploma in Shipping, Business, Finance, or related fields.
- 2–5 years' experience in demurrage, claims, or settlements in oil trading/shipping.
- Strong numerical and analytical skills with attention to detail.
- Negotiation and stakeholder management skills with external counterparties.
- Effective communicator, fluent in English and Mandarin (to liaise with China counterparties).
- Proficient in Microsoft Excel, Word, and ideally CTRM/ERP systems.
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