Operations & Customer Experience Executive

1 week ago

Central Region, Singapore Plexus Care Pte Ltd Full time $30,000 - $37,800 per year
Operations & Customer Experience Executive

Location: Walking Distance to Pasir Panjang MRT Station @ CitiLink Warehouse Complex

Salary: SGD 2,500 – 3,000 per month (inclusive of CPF), based on experience

Job Type: Full-Time

About Us

Plexus Care is a purpose-driven healthcare distribution company focused on eldercare and rehabilitation, and home medical products. As we expand into both B2B and B2C segments, we are seeking a capable and resourceful full-time team member who is eager to grow with us.

We have recently moved into a new space with a welcoming showroom and are now ready to grow our team. This is our first full-time in-house hire — and we are looking for someone who values meaning, variety, and teamwork.

You will be part of a lean but dynamic setup, working closely with the founder to support daily operations, customer engagement, and product content development.

What You Will Be Doing

·      
• Daily Operations & Admin

·      
• Prepare invoices, delivery documents, and order records

·      
• Pack, label, and manage product stock

·      
• Liaise with couriers and coordinate deliveries

·      
• Customer Support & Showroom

·      
• Handle WhatsApp, phone, and email enquiries

·      
• Assist walk-in customers with product guidance

·      
• Maintain a tidy, inviting showroom space

·      
• Creative & Content Tasks

·      
• Use Canva to create or update product visuals

·      
• Support social media visuals and listings on Shopee

·      
• Take simple product photos or videos as needed

You will be guided and trained. We are looking for the right personality, not the perfect resume.

Who We Are Looking For

·      
• Cheerful, dependable, and hands-on

·      
• Able to communicate well in English (Mandarin is a bonus)

·      
• Comfortable with WhatsApp Web, Google Drive, and Canva

·      
• Willing to learn and grow in a small team

·      
• Any relevant experience in admin, retail, design, or logistics is a plus

We value attitude over academic background. Education level will be considered, but it is not a deal breaker.

Working Hours


• Monday to Friday: 10:00 AM – 6:30 PM


• Alternate Saturdays: 9:00 AM – 2:30 PM

44-hour work week | 1-hour flexible lunch break | No overtime expected

Showroom Operating Hours:


• Monday to Friday: 10:30 AM – 6:00 PM


• Alternate Saturdays: 9:30 AM – 2:00 PM

Includes 30 minutes before opening and 30 minutes after closing each day for preparation and wind-down duties to ensure smooth showroom operations.

Why Join Plexus Care

·      
• You will make a real difference from Day One

·      
• Small, close-knit, founder-led team

·      
• Every day offers something new

·      
• Clean new showroom space

·      
• Room to grow with us

Click "Apply" and tell us briefly what attracted you to this role.

We look forward to welcoming the right person to grow with us.

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