 
						Operations & Customer Experience Executive
7 days ago
Location: Walking Distance to Pasir Panjang MRT Station @ CitiLink Warehouse Complex
Salary: SGD 2,500 – 3,000 per month (inclusive of CPF), based on experience
Job Type: Full-Time
About UsPlexus Care is a purpose-driven healthcare distribution company focused on eldercare and rehabilitation, and home medical products. As we expand into both B2B and B2C segments, we are seeking a capable and resourceful full-time team member who is eager to grow with us.
We have recently moved into a new space with a welcoming showroom and are now ready to grow our team. This is our first full-time in-house hire — and we are looking for someone who values meaning, variety, and teamwork.
You will be part of a lean but dynamic setup, working closely with the founder to support daily operations, customer engagement, and product content development.
What You Will Be Doing·       
• Daily Operations & Admin
·       
• Prepare invoices, delivery documents, and order records
·       
• Pack, label, and manage product stock
·       
• Liaise with couriers and coordinate deliveries
·       
• Customer Support & Showroom
·       
• Handle WhatsApp, phone, and email enquiries
·       
• Assist walk-in customers with product guidance
·       
• Maintain a tidy, inviting showroom space
·       
• Creative & Content Tasks
·       
• Use Canva to create or update product visuals
·       
• Support social media visuals and listings on Shopee
·       
• Take simple product photos or videos as needed
You will be guided and trained. We are looking for the right personality, not the perfect resume.
Who We Are Looking For·       
• Cheerful, dependable, and hands-on
·       
• Able to communicate well in English (Mandarin is a bonus)
·       
• Comfortable with WhatsApp Web, Google Drive, and Canva
·       
• Willing to learn and grow in a small team
·       
• Any relevant experience in admin, retail, design, or logistics is a plus
We value attitude over academic background. Education level will be considered, but it is not a deal breaker.
Working Hours
• Monday to Friday: 10:00 AM – 6:30 PM
• Alternate Saturdays: 9:00 AM – 2:30 PM
44-hour work week | 1-hour flexible lunch break | No overtime expected
Showroom Operating Hours:
• Monday to Friday: 10:30 AM – 6:00 PM
• Alternate Saturdays: 9:30 AM – 2:00 PM
Includes 30 minutes before opening and 30 minutes after closing each day for preparation and wind-down duties to ensure smooth showroom operations.
Why Join Plexus Care·       
• You will make a real difference from Day One
·       
• Small, close-knit, founder-led team
·       
• Every day offers something new
·       
• Clean new showroom space
·       
• Room to grow with us
Click "Apply" and tell us briefly what attracted you to this role.
We look forward to welcoming the right person to grow with us.
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