
Food & Beverage Captain (Restaurant)
9 hours ago
Food & Beverage Captain (Restaurant)
- Lead and demonstrate the basics (Smile, greeting, responding, organization, safety, house rule and others);
- Familiar the whole floor operation;
- Able to carry out the role of every floor position. (Host, server, cashier and others);
- Effective reporting and discussing with the direct report;
- Always provide a high quality of service and deliver excellent dining experience to all customers;
- Serve foods and drinks as quickly as possible, ensure all dishes in right presentation, temperature & portion;
- Responds to questions or comments professionally and effectively. Reports, discuss or consult with Outlet
Manager directly;
- Ensure drink bar ingredients keep fresh and follow FEFO (first expired first out) standard;
- Manage all outlet stocks such as drink bar item, disposable items and others.
- Assist on month-end stock take;
- Ensure outlet (floor and drink bar area) cleanliness, and always keep the outlet in excellent hygiene standards;
- Ensure outlet housekeeping are carry on as scheduled planned;
- Always ensure team members are following service manual; follow up with new team members' progress;
- Understand and support kitchen operation.
Qualifications
- At least 2 year' experience in the service industry
- Passion for F&B industry with proven experience in delivering excellent customer experiences
- Proven experience in leading teams Strong interpersonal and communication skills
- Able to multitask -and manage change in a fast-paced environment
- Willingness to engage in shift work, which includes work on weekends and Public Holidays.
- Team player
Benefits and Welfares
Friendly working environment
Health and medical coverage
Career development and progression pathways
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