Food & Beverage Captain (Banquets, In-room dining, or Restaurant)
2 days ago
Position Overview
The Food and Beverage Captain is responsible to provide guests exceptional food & beverage services. The role strives to provide our guests with the highest customer service, while ensuring procedures and protocols are fully followed.
The Role
Food and Beverage Operations
- Order taking and menu description
- Up-selling products based on your extensive product knowledge
- Building and maintaining relationships with guests
- Maintaining guest satisfaction levels by being proactive in service operations
- Improving procedures and systems
Talent Profile
- Individuals who are driven to provide excellent service
- Team player
- Positive learning attitude and passion in customer service
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