Service Desk Agent

We're Hiring: Service Desk Agent!We are looking for a motivated and customer-focused Service Desk Agent to join our dynamic team. The ideal candidate will possess strong problem-solving skills and the ability to provide exceptional support to our users, ensuring their technical issues are resolved efficiently. Location: Singapore, Singapore Work Mode: Work...

We're Hiring: Service Desk Agent!We are looking for a dedicated and skilled Service Desk Agent to join our team in Singapore. The ideal candidate will have a strong background in IT support, excellent problem‐solving abilities, and a passion for providing exceptional customer service. Location Chua Chu Kang / Paya Lebar, Singapore Work Mode Work From...

**Service Desk Agent** **Position Overview**: VML is seeking a detail-oriented and technically proficient Service Desk Agent with experience in a leading edge Content Management System like Sitecore or similar platforms. This role involves managing and reviewing support tickets related to these kinds of platforms, ensuring requests are properly documented,...

Description Job Title Service Desk Agent Salary Range SGD $2,700 – $3,100 (Monthly) Contract Duration 1 Year Nationality Requirement Singaporean Security Clearance Required — Category 2A (Security Clearance & Background Check must be completed before onboarding) Work Schedule Operating Hours: 7:30 AM – 9:00 PM (Rotating Shift) Work Days: 5 days per...

We are hiring for excellent opprtunity for Sevice Desk Agent role. Open for fresh IT grad & It training professionals. We are looking for below skills. Skills Min 2 yrs of SD agent working experience Good Laptop/Desktop troubleshooting skillsets Excellence customer handling skills Excellence communication skills Need to perform rotating shift Knowledgeable...

**Role: This is a full-time, onsite, **Service Desk Agent **Role for our esteemed banking client in Singapore. If you are selected, You will provide technical assistance and customer support to users of IT services in the day-to-day activities. Company provides endless opportunities for career progression and better work - life...

JD: **Responsibilities**: - Provides 24x7 Service Desk support as defined by first response/Tier 1 support. including hardware/software, passwords, and printer problems. - Be required to perform 24 X 7 shift work in support of operational IT related mission/after duty hours on call/emergency requirements. - Shift work is required.. **CORE COMPETENCIES**: -...

Greetings from JP Infotech!!! We have an Immediate Openings for **Service Desk Agent **with our reputed Client. Location: Singapore Exp: Minimum 1 year **Requirement** - **Singaporean Chinese Speaking** - Min Diploma in IT related fields - 1 year experience in Service Desk - Knowledge in Windows OS, MS office, MS Outlook, mobile devices...

Roles & Responsibilities Job Title: Service Desk Agent (12 Hours Shift Job) Job Responsibilities: The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls...

Diagnose and resolve technical hardware and software issues via call or remote tools. - Opens, tracks, and closes trouble tickets; ensuring documentation (in tickets and in the Knowledge Base articles) - Ensure tickets managed within KPI measurements and standards. - Identify and escalate incidents and problems requiring urgent attention - Escalate incidents...