Immediate Openings for Service Desk Agent

We're Hiring: Service Desk Agent!We are looking for a motivated and customer-focused Service Desk Agent to join our dynamic team. The ideal candidate will possess strong problem-solving skills and the ability to provide exceptional support to our users, ensuring their technical issues are resolved efficiently. Location: Singapore, Singapore Work Mode: Work...

Job Title: Service Desk Agent (12-hour Shift)Work Location: Ang Mo Kio Budget: Up to $3,100 per month Openings: 6 positions Duration: 1-year assignment (renewable subject to performance & business needs)Position Summary We are seeking Service Desk Agents to join our team tagged to a large scale IT Company. You will provide IT support in a 12-hour rotating...

Job Title: Service Desk Agent (12 Hours Shift Job)Job Responsibilities: The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are...

Salary: SGD 3,000 + 1 Month Bonus Duration: 1 Year Contract (Renewable & Convertible) Working Hours: Weekdays, Office Hours **Service Desk Agent** **Salary: SGD 3,000 + 1 Month Bonus** **Duration: 1 Year Contract (Renewable & Convertible)** **Working Hours: Weekdays, Office Hours** **Working Location: Central - Trouble-shooting and problem resolution; -...

Diagnose and resolve technical hardware and software issues via call or remote tools. - Opens, tracks, and closes trouble tickets; ensuring documentation (in tickets and in the Knowledge Base articles) - Ensure tickets managed within KPI measurements and standards. - Identify and escalate incidents and problems requiring urgent attention - Escalate incidents...

Location: Singapore, AMK or other Employment Type: 1-Year Contract (Renewable)Salary: Up to $4,300/month Start Date: Immediate or Short Notice Preferred Overview We are hiring an experienced Service Desk Team Leader to manage frontline IT support operations and lead a team of 15 or more agents. The ideal candidate has hands-on experience in technical service...

Job Title: Service Desk Agent (12-hour Shift)Work Location: AMK (12 hours shift) / Depot Road (Staggered 8.5 hours shift)Budget: Up to $3,100.00Duration: 1-year assignment (renewable subject to performance & business needs)Position Summary We are seeking Service Desk Agents to join our team. You will provide IT support in a 12-hour rotating shift environment...

Roles & Responsibilities Job Title: Service Desk Agent (12 Hours Shift Job) Job Responsibilities: The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls...

Min Diploma in IT related fields - 1 year experience in Service Desk - Knowledge in Windows OS, MS office, MS Outlook, mobile devices support. * The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) Schedule: - Day shift

**Job Descriptions** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform guests about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about...