Service Desk Agent

Job Title: Service Desk Agent (12 Hours Shift Job)Job Responsibilities: The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are...

Salary: SGD 3,000 + 1 Month Bonus Duration: 1 Year Contract (Renewable & Convertible) Working Hours: Weekdays, Office Hours **Service Desk Agent** **Salary: SGD 3,000 + 1 Month Bonus** **Duration: 1 Year Contract (Renewable & Convertible)** **Working Hours: Weekdays, Office Hours** **Working Location: Central - Trouble-shooting and problem resolution; -...

Roles & Responsibilities Job Title: Service Desk Agent (12 Hours Shift Job) Job Responsibilities: The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls...

Job Title: Service Desk Agent (12-hour Shift)Work Location: Ang Mo Kio Budget: Up to $3,100 per month Openings: 6 positions Duration: 1-year assignment (renewable subject to performance & business needs)Position Summary We are seeking Service Desk Agents to join our team tagged to a large scale IT Company. You will provide IT support in a 12-hour rotating...

**Job Descriptions** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform guests about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about...

The service desk agent is responsible for providing assistance to end users with technical issue and service requests. As the first point of contact, they help users resolve problems related to hardware, software, and network issues. Service desk agents utilize IT service management (ITSM) tools to log all incoming inquiries, track their progress, and ensure...

**Location**:Educational Institute near Upp Changi MRT Station **Working Hours**: - Monday to Friday: 8:00 AM to 6:00 PM - 1 or 2 Saturdays per month: 8:30 AM to 1:00 PM (depending on rotation) **Scope of Services**: - Escalate, track, and resolve all incident/service requests/problems professionally and in a timely manner. - Provide onsite support as...

IT Diploma and above - 1-year IT experience - Good Knowledge in desktop support skills in Microsoft Operating Systems, Microsoft Office, Outlook and desktop productivity tools - Good customer service skills - Resourceful, independent, responsive and pro-active. - Excellent written, verbal communication and presentation skills with the ability to effectively...

The main responsibilities and tasks of this position are listed as, but not limited to the following: - Organize and manage the Front Desk Counter with tact and diplomacy. - Ensure all operations of the Desk run smoothly. - Always maintain the best relation between staff and guests. - Show good salesmanship when selling rooms to maximize room occupancy at...

Singapore **Experience**: servicedesk **Skills**:servicedesk - Have Service Desk experience of 1-3 years Preferably Locals