Front Desk Agent
18 hours ago
The main responsibilities and tasks of this position are listed as, but not limited to the following:
- Organize and manage the Front Desk Counter with tact and diplomacy.
- Ensure all operations of the Desk run smoothly.
- Always maintain the best relation between staff and guests.
- Show good salesmanship when selling rooms to maximize room occupancy at the highest rate.
- Coordinate with other sections of the Front Office and other departments in the hotel.
- Liaise with reservation regarding bookings and problems during check-in.
- Consult or inform departments concerned regarding complaints and follow up with action required.
- Always follow up with department concern and confirm that the job is completed in the shortest time possible.
- Refer to Guest Service Executive/Duty Manager if complaints and requests cannot be handled.
- To be able to master the skills of switch board to cover a full shift as Telephone operator.
- To work at Executive Lounge for Reception and F&B duties, after receiving training and when required
- Check VIP/Wedding rooms blocked for arrival.
- Check room change book for any room change to follow up.
- Check and resolve traces.
- Prepare and tally show rooms available.
- To monitor for Travel Agent group arrival.
- Ensure all check-in and out procedures are followed.
- Ensure all reports are completed and distributed in time.
- Ensure all pre-arrival activities are done prior to guests’ arrival
- Ensure security measures are taken in handling of room keys
- Ensure all registration cards are accurate, filled up and saved.
- To report to Duty Manager for any missing, non-functioning equipment at Reception counter
- To check and replenish the In
- room amenities keep by Front Office and report to Duty Manager if more items need to be collected from Housekeeping.
- To ensure complimentary car park tickets are available. And to communicate with the Security team to prepare new ones.
- To assist guests on check in and check out from the Kiosk.
- To follow each shift task/ check list and complete all listed tasks timely.
- Close cash and bank in at end of the shift before close the shift. Ensure all paperwork is verified by Duty Manager and submit it to finance.
- To pass over any follow ups to next shift fully.
- To assist bell service/Concierge on related matters, such as giving directions and offering luggage assistance when required
- To perform any other duties that may be assigned by the Management
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Front Desk Agent
2 weeks ago
Singapore YTL CEMENT TERMINAL SERVICES PTE. LTD. Full timeYTL CEMENT TERMINAL SERVICES PTE. LTD. is hiring a Full time Front Desk Agent role in Jurong East, Singapore. Apply now to be part of our team. Requirements for this role: Looking for candidates available to work: Mon morning Mon afternoon Mon evening Tue morning Tue afternoon Tue evening Wed morning Wed afternoon Wed evening Thu morning Thu afternoon Thu...
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Front Desk Agent
18 hours ago
Singapore NEXTBEAT SINGAPORE PTE. LTD. Full time**Job Descriptions** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform guests about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about...
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Front Desk Agent
18 hours ago
Singapore PARADOX CLARKE QUAY PTE. LTD. Full timeThe main responsibilities and tasks of this position are listed as, but not limited to the following: - Organize and manage the Front Desk Counter with tact and diplomacy. - Check VIP/Wedding rooms are blocked for arrival. - Check room change book for any room change to follow up. - Check and resolve traces. - Prepare and tally showrooms available. - To...
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Front Desk Executive
2 weeks ago
Singapore SRI PTE. LTD. Full time**Job Description & Requirements**: **Front Desk Executive (People-centric)** - Provide superior customer service to welcome all guests, staffs, and agents - Provide a consistent Guest welcome and registration process for individuals and groups - Attend to needs of sales agents and assist with usage of equipment within the office **Other duties** Reception...
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Front desk receptionist
2 weeks ago
Singapore ALLSPICE INSTITUTE PTE. LTD. Full timeMeeting and greeting clients. Booking meetings. Arranging couriers. Ensure School calendar is updated Keeping the reception area tidy. Answering and forwarding phone calls. Screening phone calls. Sorting and distributing post. Written and verbal communication skills. Customer service. Multitasking and prioritizing. Dependability. Familiarity with Microsoft...
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Front Desk Remittance Agent
2 weeks ago
Singapore FAST AND SAFE REMITTANCE PTE. LTD. Full timeProcess customers' remittance orders at front desk - Chinese language (written and spoken) proficiency is essential as our customers are mainly Chinese speaking. Basic English language proficiency is also required. - Computer literate - As our business involves exchange of difference currencies, being good at calculation is essential - Able to work on...
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Front Desk Agent
6 days ago
Singapore CRAIG ROAD PROPERTY HOLDINGS PTE. LTD. Full timeWhat do we expect from you?Under the general guidance of the Front Office Manager or any other authorized by the management, perform all duties connected with arriving and in-house guests, ensure that all our regular and VIP guests receive high quality, personalized service, an Engaging, Dynamic Guest Experience and maintain our guest recognition program.How...
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Front Desk Manager
18 hours ago
Singapore FOCUS MOVEMENT PTE. LTD. Full time**RESPONSIBILITIES**: - Responsible for running the front desk day-to-day operations, ensuring the quality and standard, and leading by example - Supervises, supports, trains and ensures front desk staff are informed of current promotions and activities - Performs administrative and financial reports such as tallying of daily closeout reports, tracking of...
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Front Desk Reservation
2 weeks ago
Central Singapore Emprego SG Full time**Location** - Singapore, Central Singapore**Job Type** - Full Time**Salary** - $2,200 - $2,600 Per Month**Date Posted** - 5 hours agoAdditional Details **Job ID** - 96633**Job Views** - 1Roles & Responsibilities **Job Descriptions**: - Answer all incoming calls. - Ensure reservation details are entered promptly and accurately. - Ensure guests'...
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Front Office Agent
4 days ago
Singapore YOTELAIR Singapore Changi Airport Full timeThe Front Desk Agent (Mission Control Crew) will be responsible for ensuring operational efficiency and service delivery to all Front Office areas. Main Responsibilities - Perform check-in, check-out and room change procedures, and ensure all data are entered correctly into the systems. - Ensuring guests requests are being followed up promptly and...