Service Desk Agent

We're Hiring: Service Desk Agent!We are looking for a motivated and customer-focused Service Desk Agent to join our dynamic team. The ideal candidate will possess strong problem-solving skills and the ability to provide exceptional support to our users, ensuring their technical issues are resolved efficiently. Location: Singapore, Singapore Work Mode: Work...

Job Title: Service Desk Agent (12 Hours Shift Job)Job Responsibilities: The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner)Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are...

Salary: SGD 3,000 + 1 Month Bonus Duration: 1 Year Contract (Renewable & Convertible) Working Hours: Weekdays, Office Hours **Service Desk Agent** **Salary: SGD 3,000 + 1 Month Bonus** **Duration: 1 Year Contract (Renewable & Convertible)** **Working Hours: Weekdays, Office Hours** **Working Location: Central - Trouble-shooting and problem resolution; -...

Greetings from JP Infotech!!! We have an Immediate Openings for **Service Desk Agent **with our reputed Client. Location: Singapore Exp: Minimum 1 year **Requirement** - **Singaporean Chinese Speaking** - Min Diploma in IT related fields - 1 year experience in Service Desk - Knowledge in Windows OS, MS office, MS Outlook, mobile devices...

Roles & Responsibilities Job Title: Service Desk Agent (12 Hours Shift Job) Job Responsibilities: The 1st Level Remote Support is required to provide 1st level troubleshooting to users queries/incidents received (regardless of source; in a professional and timely manner) Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls...

Job Title: Service Desk Agent (12-hour Shift)Work Location: Ang Mo Kio Budget: Up to $3,100 per month Openings: 6 positions Duration: 1-year assignment (renewable subject to performance & business needs)Position Summary We are seeking Service Desk Agents to join our team tagged to a large scale IT Company. You will provide IT support in a 12-hour rotating...

Diagnose and resolve technical hardware and software issues via call or remote tools. - Opens, tracks, and closes trouble tickets; ensuring documentation (in tickets and in the Knowledge Base articles) - Ensure tickets managed within KPI measurements and standards. - Identify and escalate incidents and problems requiring urgent attention - Escalate incidents...

**Job Descriptions** - Perform all check-in and check-out tasks - Manage online and phone reservations - Inform guests about payment methods and verify their credit card data - Register guests collecting necessary information (like contact details and exact dates of their stay) - Welcome guests upon their arrival and assign rooms - Provide information about...

The service desk agent is responsible for providing assistance to end users with technical issue and service requests. As the first point of contact, they help users resolve problems related to hardware, software, and network issues. Service desk agents utilize IT service management (ITSM) tools to log all incoming inquiries, track their progress, and ensure...

**Location**:Educational Institute near Upp Changi MRT Station **Working Hours**: - Monday to Friday: 8:00 AM to 6:00 PM - 1 or 2 Saturdays per month: 8:30 AM to 1:00 PM (depending on rotation) **Scope of Services**: - Escalate, track, and resolve all incident/service requests/problems professionally and in a timely manner. - Provide onsite support as...