After Sales Engineer
1 week ago
Role Overview:
Responsible for managing after-sales support, resolving customer issues, and improving service quality for robotics, automation, or related systems.
Key Responsibilities:
- Handle customer after-sales requests and complaints promptly.
- Maintain strong communication and relationships with customers.
- Analyze service data and implement improvements to enhance satisfaction.
- Develop and refine after-sales service processes and standards.
- Conduct maintenance, replace parts, perform inspections, and provide service feedback.
Ideal Requirements:
- Nitec/Diploma or above in Mechanical, Mechatronic, Automation, Electronic Engineering, or related fields.
- Minimum 3 years relevant experience, preferably in after-sales service or maintenance.
- Excellent communication and team management skills.
- Strong problem-solving abilities and customer service awareness.
- Familiarity with robotics, warehousing, or logistics.
If you would like to be considered for this opportunity, please forward a copy of your full CV to
Data provided is for recruitment purposes only. Only shortlisted candidates will be notified.
Business Registration Number : D | Licence Number : 10C5117 | EA Registration Number: R
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