Customer Service

Key Responsibilities:Customer Service Duties:Handle all incoming phone calls and emails in a professional and timely manner.Retrieve and manage client records, ensuring accuracy and confidentiality.Handle customer complaints and service recovery with tact and professionalism.Schedule and manage facial appointments; coordinate with therapists to ensure proper...

ResponsibilitiesDeliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.Ability to understand customers' needs and provide appropriate solutions and attentionIdentify cross-sell opportunities during customer interactionConsistently deliver excellent...

ResponsibilitiesMaintaining a positive, empathetic, and professional attitude toward customersResponding promptly to customer inquiries on general and transactional enquiries.Communicating with customers through various channels.Acknowledging and resolving customer requests.Customer outreach to encourage the use of digital services.Consistently deliver high...

Main / Key Responsibility(ies)Operations in slot machine rooms.Ensuring security measures are in place, regulations and house rules are adhered to.Responsible for internal and external audits.Meeting targets relating to slot machine revenue.Requirements:Minimum with Secondary School qualifications.Specializing in Customer Service or related experience would...

About the roleWe are seeking a Customer Service Advisor to join our dynamic call centre team serving a leading client in the banking sector. In this full-time role based in the Singapore Central Region, you will be responsible for providing exceptional customer service and support to our clients' customers through a range of communication channels.Training...

Work location : Singapore, Tai SengOverview: We are seeking an experienced and driven Customer Service Supervisor to lead our customer service team in delivering outstanding support to healthcare professionals, distributors, and end-users of our medical devices. The ideal candidate will have a strong understanding of regulatory and quality frameworks (e.g.,...

Job PurposeAt AHG, we believe every visitor deserves a memorable experience. As our Customer Service Officer, you will be the welcoming face of our cultural spaces — ensuring smooth operations, unforgettable events, and warm hospitality.Your mission: To uphold our high service standards and create memorable experiences for all our patrons, while building...

Islandwide locationsGood career opportunityGood company benefitsAs a Customer Service Officer, you will be responsible for the following duties:Attend to customer queries and handling of customer feedbackManaging of appointments and perform follow up calls to confirm customers' appointmentsPerform administration dutiesGenerating reports based on data /...

Job Scope:Customer service executives use their skills and experience to ensure that a company delivers the highest standards of service to customers, aims to maximize customer satisfaction and identifying new opportunity.Maintaining consistent quality control, standardizing procedures and policies, and establishing expectations of customer service.Interact...

Customer Service:Manage high volume of phone calls, online platform and social media and provide response to all while maintaining high quality of services and performance standards.Answer enquiries and provide information pertaining to queries, complaints and feedbackSchedule appointments for customers who inquire.Handle customer complaints and ensure...