Customer Service

5 days ago


Central Region, Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full time $30,000 - $40,000 per year

Responsibilities

  • Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.
  • Ability to understand customers' needs and provide appropriate solutions and attention
  • Identify cross-sell opportunities during customer interaction
  • Consistently deliver excellent quality service to our customers to achieve total customer satisfaction
  • Solicit customers' feedback and identify problem trends for improvement actions

Qualifications:

  • Min Diploma level
  • Possess high-quality customer service skills and a professional communication style
  • Excellent written and communication skills.
  • Innovative and creative in problem solving with good analytical skills

Interested candidates may send in their resume and cover letter directly to (R , stating the position as the subject title in the email.

Jireli Gem Mejia Cabria EA License No.: 02C3423 Personnel Registration No.: R1434374

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