
Customer Service-IT
3 days ago
**Service Desk /Customer Service-IT
ONLY OPEN TO SINGAPOREANS
Salary: Up to $3,000/month (commensurate with experience)
NEED TO WORK ROTATIONAL SHIFT
Responsibilities:**
- Provide first-call resolution to users contacting the hotline, advising on issues.
- Liaise with other support or product teams to resolve requests/issues in a timely manner.
- Ensure proper documentation, notification, escalation, tracking, and follow-up of all incidents.
- Perform outbound calls to users who request callbacks.
- Handle emails and chatbot responses as assigned.
- Maintain professionalism while handling inquiries from the public, including managing high-stress situations.
Requirements:
- Minimum educational qualification: O Level or equivalent.
- Ability to work in shifts, including weekends and public holidays.
- Strong communication skills and customer service orientation.
Work Details:
- Location: Suntec
- Working hours: 44 hours per week, 5.5 days.
- Rotational shifts: multiple timing options available.
- Public holiday allowance: $100 per scheduled PH worked.
How to Apply: Interested applicants, please click on the "Apply Now" to submit your updated resume.
Please note: Due to the anticipated high volume of applications, only shortlisted candidates will be contacted. All information provided will be treated with strict confidentiality and used solely for recruitment purposes.
Siti Zuriana Bee D/O Mohamed Yusoff
Team Lead – IT & Digital
EA Personnel No: R
Peoplebank Singapore Pte Ltd | EA Licence No: 08C5248
-
Customer Service Officer
3 days ago
Central Region, Singapore SAFRA National Service Association Full time $2,000 - $3,000 per yearCUSTOMER SERVICES OFFICER - SAFRA TOA PAYOHSingaporean or Singapore Permanent Resident onlyResponsibilities:- Performs opening of front desk activities.Receive members / guests at the counter. Check the member's membership card and NRIC. Receive / transfer calls and call back. Take booking / reservation of sport facilities (for selected facilities only). ...
-
Customer Service
3 days ago
Central Region, Singapore Manpower Staffing Services (S) Pte Ltd - Head Office Full time $4,000 - $6,000 per yearResponsibilities:Able to handle over-the-counter transactions in an efficient and accurate manner.Assist in customers' enquiries and ensure the Company's service delivery standards are met in achieving total customer satisfaction.Prospect and introduce customers to the Bank's products and services.Educate and migrate customers to use digital platform.Manage...
-
Customer Relations Officer
2 weeks ago
Central Region, Singapore SAFRA National Service Association Full time $30,000 - $40,000 per yearMain / Key Responsibility(ies)Operations in slot machine rooms.Ensuring security measures are in place, regulations and house rules are adhered to.Responsible for internal and external audits.Meeting targets relating to slot machine revenue.Requirements:Minimum with Secondary School qualifications.Specializing in Customer Service or related experience would...
-
Customer Service
3 days ago
Central Region, Singapore Talent Trader Group Pte Ltd Full time $40,000 - $60,000 per yearResponsibilitiesAttend to customers' order enquiries via calls and emailsPrepare sales quotations in multi-currencies for regional clients for product pricing informationResponsible for end-to-end order processing and order fulfilment activities to ensure on-time deliveryWork closely with cross-functional regional team in fulfilling customers order...
-
Customer Service
3 days ago
Central Region, Singapore EtonHouse International Holdings Pte Ltd Full time $4,000 - $6,000 per yearResponsibilitiesThe candidate for this position will work closely with the Centre Manager, who oversees the centre's daily operations while ensuring outstanding service to students, parents, and teachers. Key responsibilities include managing administrative tasks, facilitating student trials and enrollments, addressing customer inquiries, and supporting the...
-
Customer Service
3 days ago
Central Region, Singapore CLARUS MARKETING PTE. LTD. Full time $3,500 - $4,500 per yearJob Responsibilities:Handle customer inquiries via phone, email, and chat in a professional and timely mannerProvide accurate information about products and servicesAssist customers with troubleshooting and resolving issuesMaintain records of customer interactions and ensure proper follow-upCollaborate with team members to improve customer...
-
Sales & Customer Service
3 days ago
Central Region, Singapore Private Advertiser Full time $40,000 - $60,000 per yearA Sales & Customer Service Executive performs order processing and fulfilment tasks and analyses customers' needs and information to improve customer relationships and experiences. Responsibilities include keeping the client database up to date, implementing business process improvement solutions for effective customer service operations, and promptly...
-
Customer Service Consultant
3 days ago
Central Region, Singapore Shakura Pigmentation Beauty Pte Ltd Full time $40,000 - $60,000 per yearAbout the role Join our dynamic team as a Customer Service Consultant at Shakura Pigmentation Beauty Pte Ltd, a leading provider of beauty services in the Bishan Central Region. In this full-time role, you will be the first point of contact for our customers, delivering exceptional service and support to ensure their satisfaction.What you'll be doingRespond...
-
Customer Service Executive
3 days ago
Central Region, Singapore Challenger Technologies Limited Full time $3,000 - $4,000 per yearChallenger Technologies Limited is seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive. Reporting directly to the General Manager - Customer Experience, the incumbent will play a crucial role in maintaining exceptional standards of customer satisfaction and service delivery.Working days: Monday to Sunday (5 Days...
-
Customer Service Officer
18 hours ago
Central Region, Singapore Adecco Personnel Pte Ltd. Full time $3,500 - $4,500 per yearThe OpportunityThis is an exciting opportunity to work for one of the leading banks.It is an opportunity for an experienced Customer Service Officer to join their teamMNC|BankThe JobDeliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner.Ability to...