Customer Service

13 hours ago

Central Region, Singapore Adecco Personnel Pte Ltd. Full time $48,000 - $56,000 per year

The Opportunity

Adecco is partnering with a leading German company specializing in electrical connectivity and automation products. We are looking for a proactive Customer Service Officer to join their growing team and support their customers across the region.

  • Hybrid working arrangement available
  • Location: Central Region
  • Monday - Friday (8:30am - 5:30pm)
  • Salary up to $4000 + Completion Bonus (1 month)

The Job

  • Order Management: Handle end-to-end order-to-cash processes, including order entry, confirmation, coordination of shipments, and ensuring timely delivery across the region.
  • Customer Support: Act as the primary contact for customer inquiries, complaints, stock availability, and delivery status updates to maintain high service standards.
  • Reporting & Follow-up: Prepare and update open sales order and backlog reports (mainly for distributors), monitor order status, and expedite shipments as needed.
  • Documentation & Compliance: Ensure all export shipment documents are accurately prepared and filed in compliance with GST regulations and audit requirements.
  • Cross-functional Coordination: Collaborate closely with Supply Chain, Sales, Distribution teams, and freight forwarders to achieve smooth and prompt order fulfillment.

The Talent:

  • 3 years of experience in order processing experience
  • Experience with SAP or Microsoft Dynamics is an advantage.
  • Team-oriented individuals are preferred.

Next Steps:

  • Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package and email to
  • Apply here and contact us to follow-up

Chua Wei Ling

Direct Line:

EA License No: 91C2918

Personnel Registration Number: R2197152

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