Assistant Security Manager/Manager

3 days ago

Central Region, Singapore Baes Hospitality Pte Ltd Full time $60,000 - $120,000 per year

Job Responsibilities:

  • Oversee all aspects of security operations within the nightclub, including crowd control, access management, and the safety of guests and staff.
  • Ensure that all security personnel are well-trained, well-equipped, and performing their duties efficiently.
  • Manage the setup and operation of surveillance systems, including monitoring of CCTV feeds and other security technology.
  • Lead, train, and supervise a team of security officers, bouncers, and other security staff.
  • Provide ongoing training on conflict resolution, crowd management, emergency response, and company policies.
  • Develop a security schedule ensuring appropriate coverage for peak hours, events, and shifts.
  • Identify potential security risks or vulnerabilities within the nightclub environment and implement strategies to mitigate those risks.
  • Monitor guest behavior and enforce venue policies to ensure a safe and welcoming atmosphere.
  • Assess and plan for special events or large crowds, preparing additional security measures when needed.
  • Act as the lead security coordinator in the event of an emergency (e.g., fights, medical incidents, fire alarms, evacuations).
  • Ensure all incidents are handled professionally, quickly, and in line with legal and company protocols.
  • Collaborate with local law enforcement and emergency responders as needed for incidents or special events.
  • Ensure all security operations comply with local laws, licensing requirements, and nightclub regulations.
  • Prepare detailed security reports after incidents, including guest injuries, theft, altercations, and other disturbances.
  • Submit regular updates to management regarding security issues, recommendations for improvements, and any incidents.
  • Maintain a professional, friendly, and approachable demeanor while ensuring that all guests follow the venue's safety policies.
  • Handle any guest complaints or disputes related to security with a focus on conflict resolution and customer service.
  • Collaborate with management to enhance the overall guest experience, ensuring the nightclub maintains a reputation for safety and fun.
  • Build and maintain relationships with local law enforcement, fire departments, and emergency services.
  • Coordinate with authorities for special events or large crowds, ensuring smooth event security and compliance with safety regulations.
  • Manage third party security team.

Job Requirements:

  • Proven experience (5+ years) in nightclub security, bouncer management, or a similar role.
  • Previous experience in managing a security team, particularly in a high-traffic, high-energy environment like a nightclub.
  • Strong understanding of crowd control, conflict resolution, and emergency management.
  • Knowledge of local laws and regulations related to nightclub security and alcohol service.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to handle stressful or high-pressure situations calmly and effectively.
  • First Aid and CPR certification (preferred).
  • Must have Certified Protection Professional (CPP).
  • Ability to stand for extended periods and respond quickly in emergency situations.
  • Must be able to lift and assist in moving guests or equipment when necessary.
  • Ability to maintain a professional appearance and demeanor at all times.
  • Evening shifts and weekend work are required, with occasional late hours during peak times or special events.
  • Must be able to work in a noisy, crowded, and fast-paced environment.
  • Start Date: February 2026

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