Retail Store Associate

5 days ago

Central Region, Singapore a4e9da33-c067-4eb6-82c9-509a02600140 Full time $30,000 - $60,000 per year

Responsibilities (Retail Associate):

  • Welcome and attend to walk-in customers, assist them with the onboarding process investment platform
  • Provide basic guidance on products and platform features.
  • Assist with documentation, compliance checks, and backend onboarding processes
  • Handle basic client inquiries and escalate complex cases to relevant teams
  • Educate clients on market opportunities and platform offerings
  • Support sales teams in achieving client acquisition and relevant KPIs
  • Provide on-site support during marketing campaigns and roadshows
  • Assist in promoting strategic brand partnerships and community engagement efforts
  • Work closely with branch managers and team members on daily operations and special initiatives
  • Provide feedback to improve service workflows and customer experience

Requirements:

  • 2-3 years of experience in customer service, financial advisory, or retail investment services.
  • Familiarity with financial markets, brokerage platforms, and investment products.
  • Proactive in problem-solving and dedicated to user experience.
  • Familiarity with compliance and documentation requirements in the financial sector
  • Tech-savvy and comfortable with digital platforms and CRM systems
  • Flexibility to work on weekends, public holidays, and shifts.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format or please click on "Apply Now".

We regret only shortlisted candidates will be notified.

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