Administrative Executive

2 days ago

Central Region, Singapore Singapore Management University Full time
  • This position is for Office of Admissions and Financial Assistance.

  • Award Administration, Engagement & System Support

  • Administer student awards by tracking nominations, scheduling interviews, preparing approval documents, and ensuring accurate record-keeping.

  • Manage applications via ISIS, verify supporting documents, and provide timely updates to students.
  • Liaise with school administrators and faculty for clarifications and notify students of award outcomes.
  • Coordinate with the stewardship team to ensure award criteria and selection guidelines align with donor intentions and university policies.
  • Monitor key dates such as nomination periods and selection deadlines.
  • Maintain and update award management systems and workflows, providing feedback to improve usability and efficiency.
  • Ensure all award processes comply with university guidelines and donor requirements.

  • Procurement, Event Logistics & Operational Support

  • Coordinate student award trophies, including reviewing vendor artwork and obtaining supervisor confirmation.

  • Support event logistics by coordinating the administration of trophies with the university's event team for award-related functions.
  • Perform other related tasks assigned by supervisors to support team operations, including assisting with projects, cross-functional initiatives, and adapting to evolving departmental needs.

  • Provide support for financial aid schemes as needed, including:

    • Work Study Grants
    • Emergency Grants
    • MOE Study Loan
    • MOE Overseas Student Exchange Loan
    • Tuition Grant Subsidy Extension
    • Scholarships
    • HOMES (Government Bursary)
    • Touch Points (Mailbox, Phone enquiries, and Walk-ins)
    • Other duties as assigned.

Qualifications

  • Diploma or Degree in Business Administration, Accounting, Information Systems, or a related field.
  • Prior experience in administrative, finance, or student services role is an advantage.
  • Assist in managing applications submitted through the university's online student portal, including verifying completeness and accuracy of supporting documents.
  • Basic understanding of financial or IT processes relevant to award administration is beneficial.
  • Familiarity with university policies and donor requirements related to student awards (preferred but not required).
  • Basic knowledge of procurement procedures and event coordination.
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Strong administrative and organisational skills.
  • Effective written and verbal communication.
  • Ability to manage multiple tasks and meet deadlines.
  • Attention to detail in reviewing documents and maintaining records.
  • Team-oriented with good interpersonal skils.
  • Customer service mindset when interacting with students and stakeholders.
  • Adaptability to changing processes and systems.
  • Integrity and discretion in handling confidential information.

Other Information

LI-XL1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

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