Field Service Representative

22 hours ago

West Region, Singapore Rheinmetall Communication and Technology Pte. Ltd. Full time $60,000 - $120,000 per year

Field Service Representative :

As a Field Service Representative, you will perform maintenance and repairs on all simulation systems and their components for small- to medium-sized projects. In addition, managing the warehouse, coordinating material procurement, and generating accompanying documents for reporting purposes.

Tasks:

  • Maintenance and repair of complex simulation systems
  • Troubleshooting and fault rectification (electrical/mechanical) on complex systems at the customer's site
  • Repair of defective assemblies
  • Provision of services for PCs, networks, projectors, electrical systems, air cooling systems, and vehicle-specific operating components of the simulated device.
  • Documentation of services performed and creation of error logs
  • Planning and managing subcontractors to ensure maintenance and repairs are carried out on time and within budget.
  • Advising customers on system-related questions and maintenance/further development recommendations.
  • Support the In-Service-Support (ISS) manager in preparing ISS contracts.
  • Preparing and implementing customer training courses on operating and maintaining/servicing the system.

Requirements:

Professional requirements:Mandatory

  • Attained Diploma or Higher ITEC qualification in an engineering field.
  • Good English skills (written and spoken).
  • Good knowledge of computer hardware and basic software skills (e.g., Windows, Linux, and network administration)
  • Experience in handling technical system documentation and electrical test equipment.
  • Possesses good technical understanding of mechanical and electrical systems.
  • Experience in maintenance or system integration in a similar industry

Optional

  • Trained electrician with authorization to work on electrical systems up to 400 V AC in accordance with applicable laws is preferred.
  • At least 3 years of working experience is desirable

Personal Requirements:

  • Ability to obtain the necessary security clearances for access to MINDEF classified information.
  • High level of intercultural competence and willingness to work in an international environment.
  • Ability to work independently and take the initiative, as well as a service-oriented approach.
  • Team-oriented work style
  • Confident manner
  • Willingness to travel worldwide.

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