Presales Manager

3 days ago

Singapore RightShip Full time $90,000 - $120,000 per year

Reporting to the Head of Pre-Sales, you will play a pivotal support role in the ongoing success and expansion of RightShip's maritime safety and sustainability solutions. This position focuses on leading in the development and delivery of existing tailored solutions that meet customer-specific needs, particularly in the context of workflow optimization, safety decision-making, identification of key pain points in their current workflows, data and insights required to make sustainability decisions.

You will play a lead role in solution design and client engagement, ensuring RightShip's maritime safety and sustainability solutions are strategically aligned with customer requirements. This role bridges commercial, product, and technical functions by owning discovery processes, shaping solution proposals, and mentoring peers.

This is a high-exposure role that involves interacting with major global shipping companies, charterers, regulators, and port authorities, contributing to solutions that address complex safety, compliance, and environmental requirements in the maritime sector.

Major Responsibilities

  • Identify potential customers by obtaining information, referrals, and recommendations from existing customers and other contacts and/or through participation in trade shows and conferences
  • Conduct discovery calls and workshops with customer stakeholders; document requirements and business outcomes
  • Translate customer needs into standard or tailored solution outlines, data flows and integration notes; coordinate inputs from internal SMEs
  • Prepare RFP/RFI content, schedules and solution narratives; contribute to, but do not own, bid strategy
  • Deliver persuasive product demos and targeted presentations addressing customer pain points; capture objections and mitigation actions
  • Maintain competitive feature matrices and assist with win/loss insights for regional teams
  • Provide inputs to Product and Business Development, representing the "voice of the customer"
  • Resolve complex presales queries by applying policy/process knowledge; escalate exceptions where policy interpretation is required
  • Track customer feedback and support continuous improvement in demo assets, proposal templates and discovery checklists
  • Contribute insights on industry trends such as maritime regulations (IMO, SOLAS, MARPOL), sustainability frameworks (EEXI, CII), decarbonization and digitalization to shape solution direction

Qualifications, Skills and Experience

  • years in the maritime industry with particular focus on implementing digital and software solutions
  • Deep domain expertise in maritime operations, fleet management, compliance, or port logistics
  • Strong presentation, negotiation, and stakeholder management skills across senior organizational levels
  • Experience with maritime digital transformation initiatives (e.g., Smart Shipping, Decarbonization, Autonomous Vessels)
  • Familiarity with SaaS, integrations, and maritime compliance frameworks and knowledge of major CRM
  • Familiarity with data analytics platforms, voyage optimization, emissions tracking, or IoT solutions
  • Multilingual skills advantageous
  • Bachelor's or Master's degree in Maritime Studies, Engineering, Computer Science, Business, or related fields
  • Track record leading pre-sales efforts for enterprise-scale software solutions is desired

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