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Business Program Management Ic5

2 weeks ago

Singapore Microsoft Full time

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

The Marketing & Operations (M&O) team plays an essential role translating Microsoft’s Commercial Strategy to a local execution plan and driving operational excellence to achieve the greatest results possible. Our team drive cross-company, cross-Area and cross-Subsidiary insight and execution excellence, bringing strategy and priorities to life by accelerating the pace of transformation and enabling Microsoft to deliver business impact at scale. It’s an exciting time to join Microsoft and the M&O team

The Business Program Manager (BPM) is a senior business partner that leads key decisions across the business as well as marketing planning and governance.

The BPM has responsibilities in three key areas: Business & Marketing Planning, Governance, Business Insights and Marketing Operations, as follows: The Business Program Manager (BPM) is responsible for driving business excellence and cross
- Subsidiary effectiveness by creating and orchestrating processes across all business groups within a Subsidiary on behalf of the Marketing and Operations organization (M&O).

The BPM drives key decisions in overall Subsidiary-level business & marketing planning and governance, and provides business insight that enable cohesive strategic and share oriented decisions. Through measurement and metrics, the BPM provides increased transparency across all groups. The BPM provides increased integration and alignment across the business by supporting: the cross-Subsidiary planning, measurement & review of business operations & accountability, subsidiary scorecard reviews, and growth & share discussions.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:
**Supports Business Planning and Governance**
- Responsible for driving orchestration within the subsidiary for process development, Marketing & Planning process tools implementation, communications, and actual driving of business orchestration & review meetings
- Works with the subsidiary to make the optimal investment decisions
- Ensures that orchestration is working smoothly across the subsidiary
- Drives the business calendar for the subsidiary across all meetings and business reviews
- Facilitates the subsidiary’s preparation for business planning activities by establishing subsidiary processes, coordinating all required pre-work, consolidating final plans, ensuring dissemination of required data, and locking in process logistics
- Maintains links with the relevant business and segment groups and marketing contacts to ensure that the subsidiary is at the forefront of orchestration thinking and development
- Ensures that business planning results in the establishment of goals guaranteeing the connection between the fiscal planning and orchestrated business planning processes
- Integrates relevant information and data into the Subsidiary planning process

**Responsible for Business Insights and Facilitating Growth Discussions in the Subsidiary**
- Provides relevant business insights and knowledge across the Subsidiary through Marketing Intelligence data & analysis.
- Manages the localization and implementation of Corporate
- and regional-provided growth & share framework models
- Consolidates the outputs from different models and makes them available to key stakeholders at the right moments in the decision making process
- Supports translation of growth discussions and drives execution in the subsidiary

**Responsible for Managing Operational Reporting**
- Establishes consistency in subsidiary business & operational reporting
- Creates a review process for monitoring and reporting marketing & business performance, including adherence to budget, return on investment, and other key business and scorecard metrics.
- Coordinates with finance, systems, and non-marketing business owners to collect required data
- Delivers on the financial accountability model
- Engages with regional headquarters to understand and adhere to broader Microsoft reporting requirements
- Collects Corporate and regional benchmarks to aid in evaluation of the subsidiary’s performance, andadvises / executes on process improvements
- Understands reporting and meeting requirements by working closely with relevant stakeholders
- Operationalizes Subsidiary scorecards an