Business Program Management

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The Business & Sales Operations (BSO) team is the center of excellence for cross-business execution performance, planning, and sales operations. The team helps scale execution, operationalize business & sales programs, drive business, sales, and partner transformation that accelerate Microsoft’s business objectives locally. This role reports to the Business & Sales Operations Lead (BSO Lead) who is manager of the BSO team and thus is responsible for leading, creating, and orchestrating processes across all business groups in the area. This means the Business Program Manager (BPM) assists the BSO Lead execute the role in the following areas:
Plays trusted advisor and business partner to the local leadership

Ensures quality plans in place to drive growth

Takes action based on insights from execution

Strives for excellence in project and process based work, simplifying processes without compromising outcomes

Provides increased transparency and integration across all groups

The BPM is a senior business partner that leads key decisions across the business as well as marketing planning and governance.

NextPlay

**Responsibilities**:
**Key Outcomes**
- Contributes to Area performance across Solution Areas for Customer Adds, Consumption and compete.
- Regarded by the Area LT and stakeholders as an expert, driving execution, growth & deep insights
- Improve sales discipline and coaching culture via operational excellence and within the frame of Empowering Digital Success

**Role Time Allocation**
- Deliver Business Performance Insight: Work across the Subsidiary/Area to standardize, simplify,rationalize, and organize reporting to improve local execution by driving analysis and insights to advise the
- BSO and M&O leader of execution insights. (40%)
- Drive Execution & Resource Management: Lead ROC cycles, Scorecard, Planning, and Operationalfunctions to scale, improve, standardize, and accelerate business outcomes. Manage resources across Areas such as Local Marketing, M&O Opex, Enterprise Cloud Investment Fund (ECIF), and marketing compliance.
- Drive process simplification without compromising outcomes. (20%)
- Accelerate Empowering Success (ES) Landing & Support: Improve ROC discipline and enable coaching culture via standardized meeting rhythms, reports, communications, and coaching frameworks for Modern
- ROC readiness, etc. (20%)
- Enable Cross-Business Execution Activities: Assist the M&O leader to scale execution cross-subsidiary (10%)
- Team responsibilities, learning, and development (10%

**Qualifications**:

- 10-15 years related experience
- Experience and deep knowledge within Sales Excellence, Business Planning, Sales Operations, and/or
- Finance
- Executive exposure and cross-functional stakeholder management
- Focus on providing process optimization by understanding the desired business outcome
- Deliver end-to-end deep data analysis and actionable strategic insights
- History of driving operational discipline as well as innovation
- Skills & Knowledge
- Ability to work and build strong relationships with senior managers (required)
- Must have proven skills in financial, marketing, and IT management
- Advanced oral and written communication skills, planning and organizational abilities
- Intermediate conflict resolution and negotiation skills (required)
- Must be able to work independently, handle multiple projects in a fast-paced environment, and negotiate
- and collaborate effectively
- Must be highly analytical, able to understand business metrics, customer and market trends
- Education
- Bachelor's degree (B.S./B.A.) required and/or experience in relevant fields eg: business, marketing, information
- technology, operations, finance. Master's degree beneficial.
- Travel and Re-location
- Some travel may be required

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.