
Manager, Service Management/ IT Service Management
1 week ago
**Requirement**
- Diploma/Degree in Information Technology or equivalent
- At least 5 years of relevant experience
- Experience in Service Management, Configuration Management, Incident Management, IT Security Management, and IT Security Compliance & QA Management
**Responsibilities**
- To handle Service Management, Monitor and report on the SLA/KPI of the in-scope systems, grouped under the System Family, to the client
- Liaise and work directly with client (stakeholders, Ops Managers and/or Contractors) for purpose of project delivery and maintenance support.
- IT Configuration Management, Periodically review IT asset inventory (hardware, software, network equipment, network attached equipment and endpoints) records maintained and updated by Client appointed Asset Officer.
- Incident Management, Lead investigation and resolution of incident and Conduct root cause analysis and recommend improvement solution for recurrent incident to Client
- IT Security Management, Schedule security scan for identified systems according to policies and verify all vulnerability rectifications are satisfactorily performed.
- IT Security Compliance & QA Management, Ensure compliance status of the Systems adheres to applicable standards, policies, directives and guidelines.
**Diana
IT Consultancy & Services Pte Ltd
EA No: 92C5311 | EA Reg No. R1104129
-
Service Manager
1 week ago
Singapore SONG KWANG ELECTRIC SERVICE Full time**Oversees the day-to-day operations of a service department, ensuring efficient workflow, customer satisfaction, and profitability**. Their responsibilities include managing staff, overseeing service quality, handling customer complaints, and implementing strategies to improve service processes and customer retention. They also work with internal teams to...
-
Manager, Service Delivery
1 week ago
Singapore Public Service Division Full time $90,000 - $120,000 per year[What the role is]Oversee data and systems that enable the development and growth of effective services and initiatives that meet the needs of service users.[What you will be working on]Be part of a team that seeks to achieve better outcomes for persons who use social services so that these service users are empowered to live with dignity. Duties include the...
-
Manager/assistant Manager
36 minutes ago
Singapore Public Service Division Full time**What the role is** - The operating environment of the Public Service is undergoing fundamental and rapid change. The issues we face are complex and multi-faceted, which impact the way the Public Service operates and organises itself. Internally, the changes in workforce profile have necessitated a new approach in how the workplace is designed, while the...
-
Restaurant Manager
1 week ago
Singapore 2025 MANAGEMENT SERVICE PTE. LTD. Full timeKey Responsibilities: - **Staff Management**:Hiring, training, and supervising food and beverage staff, including servers, bartenders, and kitchen staff. - **Menu Development**:Collaborating with chefs to create and update menus, considering customer preferences, seasonal availability, and cost. - **Quality Control**:Ensuring food and beverage quality,...
-
Manager
1 week ago
Singapore 2025 MANAGEMENT SERVICE PTE. LTD. Full timeKey Responsibilities: - **Supervising Staff**:This includes training, scheduling, delegating tasks, and providing performance feedback. - **Ensuring Customer Satisfaction**:Supervisors handle customer inquiries, resolve complaints, and strive to create a positive dining experience. - **Maintaining Quality and Safety**:They monitor food preparation, service...
-
Managing Director
1 week ago
Singapore 2025 MANAGEMENT SERVICE PTE. LTD. Full timeKey Responsibilities of a Food and Beverage Director: - **Operational Management**:Supervises daily operations, ensuring smooth functioning of all F&B outlets. - **Financial Performance**:Manages budgets, controls costs, and maximizes revenue generation. - **Menu Planning and Development**:Collaborates with culinary teams to create compelling menus and...
-
Customer Service Manager
48 minutes ago
Singapore TOP ONE SERVICE PTE. LTD. Full timeTo ensure standards of service detailed in the service level agreement and within the schedules of the contractual terms and conditions are achieved, maintained and developed To contribute to the growth of services in order to meet client and commercial expectations whilst maintaining strict budgetary control in line with client and Sodexo...
-
IT Service Manager
2 weeks ago
Singapore ASCENTIAA SECURITY MANAGEMENT PTE. LTD. Full time**Key Responsibilities**: - Lead the planning, delivery, and maintenance of IT services including networks, servers, and security systems. - Manage and carry out the implementation and support of security technologies such as CCTV systems, access control, VMS, and real-time monitoring tools. - Ensure IT compliance with industry standards such as ISO 27001,...
-
Cleaning Services Manager
1 day ago
Singapore HOCK SENG GENERAL SERVICE Full timeManaging and motivating a team of cleaning staff - Conduct stock management of consumables and spares - Ensure employees are properly trained and equipped to perform their role - Deploy and train staff on the use of latest cleaning technology while providing instructions and supervision where necessary - Certify that equipment is safe to use and in good...
-
HR Service Delivery Manager
2 weeks ago
Singapore BIPO Service Shanghai Limited Full time**JOB DESCRIPTION** **Role**:HR Service Delivery Manager **Reports to**: Managing Director **Location**: Various global destinations **The Role** This is an exciting position for an experienced HR professional with an entrepreneurial mindset who is willing to embark in a start-up of an international HR service provider company in a new country. The...