
Manager
2 weeks ago
Key Responsibilities:
- **Supervising Staff**:This includes training, scheduling, delegating tasks, and providing performance feedback.
- **Ensuring Customer Satisfaction**:Supervisors handle customer inquiries, resolve complaints, and strive to create a positive dining experience.
- **Maintaining Quality and Safety**:They monitor food preparation, service standards, and ensure compliance with health and safety regulations.
- **Managing Inventory and Supplies**:This involves tracking inventory levels, ordering supplies, and minimizing waste.
- **Financial Management**:Supervisors may be involved in managing cash flow, preparing reports, and contributing to budget management.
- **Promoting a Positive Environment**:They enforce safety and security standards, and foster a positive work environment for all staff.
Skills and Qualifications:
- **Excellent Communication and Interpersonal Skills**:Essential for interacting with staff, customers, and suppliers.
- **Leadership and Management Skills**:Supervisors need to motivate and guide their team effectively.
- **Problem-Solving Abilities**:They must be able to handle customer complaints and resolve operational issues.
- **Knowledge of Food Safety and Hygiene**:This is crucial for maintaining a safe and healthy environment.
- **Organizational and Time Management Skills**:Supervisors need to manage multiple tasks and prioritize effectively.
- **Experience in the Hospitality Industry**:Previous experience in a similar role is often required.
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