Customer Service Representative
4 days ago
This is a contract role. We are seeking a customer-focused individual to join our team as a Customer Service Representative for Commercial General Insurance policies. As a Customer Service Representative, you will be responsible for handling inbound customer queries, providing exceptional service, and resolving customer concerns promptly and accurately. Your primary objective will be to ensure customer satisfaction and maintain strong relationships with our valued clients.
**Responsibilities**:
- Attend to all customer enquiries and requests via all communication channels promptly and professionally
- Manage and resolve customer complaints and escalate when necessary to provide appropriate solutions and alternatives
- Process policy renewals, cancellations and reinstatements accurately, adhering to company guidelines and regulatory requirements
- Maintain accurate and up-to-date customer records and policy documentation in the company’s database
- Collaborate with other departments including underwriters, claims and finance to ensure smooth operations and fast turnaround times Build and maintain strong relationships with customers by delivering exceptional service and demonstrating professionalism, and integrity.
**Capabilities and Qualifications**:
- Diploma / Degree in any field
- GCE ‘O’ Level, ITE or SPM holders with relevant experience will be considered
- Minimum 3 years of experience in General, Health and Life Insurances
- Possess certifications in HI, BCP, PGI, and Comm GI
- Prior experience in customer service or insurance-related roles is preferred
- Possess knowledge and understanding of the service to sale model
- Ability to work independently and collaboratively in a fast-paced environment
- Excellent problem-solving and analytical abilities to address customer concerns and find appropriate solutions
- Excellent customer service phone etiquette
- Strong verbal / written communication skills with the ability to listen actively and respond appropriately to customer needs
- Minimum 1 year experience in start-up companies is preferred
-
Sales Customer Service Representative
4 days ago
Singapore FAR EAST SERVICE CENTRE PTE. LTD. Full timeJob Responsibilities: - Develop and maintain strong relationships with customers by understanding their needs, addressing inquiries, and providing personalized assistance. - Acquire in-depth knowledge of our products and services to effectively communicate features, benefits, and value propositions to customers. - Provide timely and accurate assistance to...
-
Customer Service Representative
1 week ago
Singapore Mouser Electronics Full time**JOB DESCRIPTION** Title: Customer Service Representative Location: International The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service...
-
Customer Service Representative
5 days ago
Singapore PRIZE STATION Full time**Working Days**: **4 days per week ($1600 / Month) + ($200 Incentive) = $1800** **5 days per week ($1800 / Month)+($300 Incentive)= $2100** **6 days per week ($2150 / Month)+($400 Incentive)= $2550** Working Hours: 1pm - 10pm / 11am - 8pm ( 1 Hour of break time ) **Customer Service Representative Responsibilities**: - Maintaining a positive,...
-
Customer Service Representative
1 week ago
Singapore SABIC - Saudi Basic Industries Corp. Full timeJOB TITLE**: CUSTOMER SERVICE REPRESENTATIVE** ORG UNIT NAME**: FULFILLMENT & MARKETING** LOCATION**:SINGAPORE** **JOB PURPOSE** - Build and manage strong customer relation, understand Commercial / Distributors processes and activities and provide value added service as needed - Responsible for SEA regions and affiliates orders with Asia Pacific Regions -...
-
Customer Service Representative
2 weeks ago
Singapore beBeeCustomerService Full timeJob Title: Customer Service Representative About the Role: We are seeking a highly organized and customer-focused individual to join our team in a role that involves delivering exceptional customer experiences. Key Responsibilities: Handle all incoming phone calls, emails, and messages in a timely and professional manner. Manage monthly service...
-
Customer Service Representative
2 weeks ago
Singapore Huntsman Full timeHuntsman is now searching for a new Customer Service Representative. Protect and enhance Business Customer relationship by being the day to day operational contact with customers in various sectors. Be the link between customers, the sales managers, the supply chain and other appropriate functions, taking full accountability for customer orders from the...
-
Customer Service Representative
2 weeks ago
Singapore beBeeCareer Full timeCustomer Service Representative Job Summary We are seeking a skilled and motivated Customer Service Representative to join our team. In this role, you will be responsible for handling customer enquiries and supporting the sales operation process. Key Responsibilities: Communicate with suppliers and technical managers on order-related matters Support...
-
Customer Service Representative
4 days ago
Singapore J-MPLOY PTE. LTD. Full timeCustomer Service Representative (Call Center - Mandarin Speaking) Location: Singapore **Job Type**: Full-Time About the Role We are looking for a friendly, motivated, and customer-focused individual to join our team as a Customer Service Representative. You will handle customer calls, assist with service bookings, prepare quotations, and follow up with...
-
Customer Service Representative
7 days ago
Singapore Walter Full timeCUSTOMER SERVICE REPRESENTATIVE The role Customer Service - To handle escalation of unresolved customers enquiry. - Troubleshoots and resolves customer complaints. - To act as first point of contact for customers from enquiry to order / cash collection. - Provides new and existing customers with the best possible service in relation to billing inquiries,...
-
Customer Service Representative
2 weeks ago
Singapore XMEK Full timeSummary of the Role The function of the Customer Sales and Service Representative is to provide direct support to the Sr. Strategic Business Development Manager and
