Customer Service Representative

21 hours ago

Singapore Walter Full time

CUSTOMER SERVICE REPRESENTATIVE

The role

Customer Service
- To handle escalation of unresolved customers enquiry.
- Troubleshoots and resolves customer complaints.
- To act as first point of contact for customers from enquiry to order / cash collection.
- Provides new and existing customers with the best possible service in relation to billing inquiries, suggestions and complaints.
- Responsible for handling customer telephone queries, aiming to clarify, orient and direct detected problems toward a solution.
- Manage and develop existing business in line with customer segmentation, rules and procedures.

Sales
- To work closely with the sales team and support them to achieve sales objectives and improve the sales efficiency and customer satisfaction.
- Assist the sales team in executing daily activities and objectives.
- Handle daily sales administration, including inquiries and order processing.
- Manage customer orders and ensure timely delivery.
- Coordinate incoming and outgoing shipments with forwarders.
- Provide logistics support for all shipping-related tasks.
- Maintain price lists, brochures, catalogs, and promotional materials. To collect and communicate relevant business and market intelligence to product and sales management by using the applicable systems.
- To maintain and develop robust and effective customer relationships in order to achieve relevant sales and marketing plan.

Admin
- Perform general office administrative support as needed.

Your Profile
- Diploma or equivalent.
- Min 2 years of customer service experience preferred.
- Excellent communication and problem-solving skills.
- Comfortable with technology and learning new tools.
- Experience in logistics is preferred.
- Proficiency in Microsoft Office and SAP, ERP systems (advantage).
- Strong multitasking and independent working skills.
- Mature, responsible, and proactive with a positive attitude.
- Immediate availability preferred.

Job Reference No: R0080225 Customer Service Representative

Int Ref: MT

Please note:

- "Applicants will be matched against above key performance criteria and profile requirements._

  • Customer Service Representative

    1 week ago

    Singapore beBeeCustomerService Full time $2,200 - $2,600

    Customer Service Representative JobWe are seeking a highly skilled and dedicated customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional customer service to clients through various communication channels.

  • Customer Service Representative

    1 week ago

    Singapore beBeeCommunication Full time $18,000 - $24,000

    Customer Service RepresentativeWe are seeking a detail-oriented and organized Customer Service Representative to join our team.Job Description:As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. You will provide excellent customer service, communicate...

  • Customer Service Representative

    3 days ago

    Singapore Mouser Electronics Full time

    **JOB DESCRIPTION** Title: Customer Service Representative Location: International The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service...

  • Customer Service Representative

    1 week ago

    Singapore beBeeCustomerService Full time $4,000 - $6,000

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to provide exceptional support to our customers. This key role is responsible for delivering high-quality service and ensuring customer satisfaction.

  • Customer Service Representative

    2 weeks ago

    Singapore beBeeCustomerService Full time $4,500 - $6,000

    Job Title: Customer Service RepresentativeWe are seeking a customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

  • Customer Service Representative

    1 week ago

    Singapore beBeeCustomerService Full time $2,500 - $4,500

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our customers and will be responsible for providing exceptional service and support.

  • Customer Service Representative

    2 weeks ago

    Singapore beBeeCustomerService Full time $2,000 - $2,400

    Customer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and provide exceptional customer service.

  • Customer Service Representative

    1 week ago

    Singapore beBeeCustomerService Full time $23,000 - $28,000

    Job Title: Customer Service RepresentativeWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative. This role will involve interacting with customers, providing administrative support, and performing various other duties as assigned.

  • Customer Service Representative

    1 week ago

    Singapore beBeeCustomerService Full time $2,600 - $4,461

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team.This is an excellent opportunity for individuals who enjoy working with people, providing exceptional customer service, and resolving issues in a professional and courteous manner.

  • Customer Service Representative

    2 weeks ago

    Singapore beBeeCustomerService Full time $52,000 - $1,000,000

    Customer Service Representative Job Summary:We are seeking a dedicated and professional Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients through various communication channels.