Global Benefits Management Account Manager

**Welcome to Brighter**

Ready to be part of a company that is not only leading the market, but transforming in the most exciting way? In Singapore, we are a team of experts who believe in building brighter futures for our clients and community by redefining the world of work, reshaping retirement and investment outcomes, and health and wellbeing.

At Mercer, we walk the talk:

- Voted #1 HR Consulting Company globally
- Named Best Employee Engagement Consultancy and Best Corporate Wellness Provider by Human Resources Online
- Great Package and Recognition Programs
- Energetic & flexible environment surrounded by supportive colleagues

We take care of our people and we pride ourselves in our diverse and inclusive workforce with our “people first” culture. We make sure our people are continually learning and growing, providing them with outstanding career development, on-the-job learning opportunities and financial rewards. Most importantly, we are committed to making your journey with us meaningful and fun.

**Global Benefits Management Account Manager**

**What can you expect?**

An exciting opportunity to join a new and growing team in Asia.

The Global Benefits management team is responsible for supporting multinational clients in their effective placement of Health and Benefits risks across Asia; this includes being a central point of contact and providing strong strategic advice on how they can address specific client and market challenges.

**What is in it for you?**
- Comprehensive employee benefits and insurance coverage
- We strive to make Mercer the employer of choice for the best and brightest diverse talent, fostering an inclusive work environment where employees from varied backgrounds, cultures and ethnicities can thrive.

**We will count on you to**:

- Main client and internal point of contact for APAC Employee Health and Benefits management - supporting multinational clients place their health and risk policies across Asia.
- Design, development and maintain client management tools that support effective oversight of the accounts.
- Monitor and ensuring that the services being provided to the client are in line with the centralized guidance and in conjunction with general Service Level Agreements.
- Execute clients’ ongoing global benefit strategy, including global benefit financing strategies, through pooling, captives and global insurance programs.
- Interface directly with senior-level client managers as the main global point of contact for client deliverables and communications required under a Global Benefits Management appointment.
- Enhancing our ability to sell additional health and wellbeing projects delivered by our strongly connected consulting team (e.g. Flexible benefits, onsite clinics, wellness, retirement, communication) through understanding the health market.
- Contributing to business development pursuit activities in alignment with our sales team and onboarding process - signing of statements of work and developing rules of the road.
- Review of current team “ways of working” and providing suggestions for improvement.

**What you need to have**:

- 8 years of experience and strong domain knowledge in health and benefits consulting
- Experience with global or regional benefit management
- Ability to cultivate client relationship and manage challenging client demands.
- Strong project management and operational skills - able to prioritize and manage multiple projects simultaneously.
- Experience in process building, best practices and/or efficiency project.
- Strong oral and written communication & presentation skills
- Good analytical skills - reading, interpreting and communicating data
- Strong self-starter, fast learner, quality conscious, committed to deadlines
- Strong attention to detail
- Ability to work within a team environment across borders & manage internal stakeholders.
- Strong teamwork skills combined with the ability to work independently with mínimal supervision
- Proficient with MS Word, PowerPoint, and Excel
- MAS licensed

**MERCER