
Sales Support Administrator
2 days ago
We are looking for an Sales Support Administrator to join our team of Opticians in providing vision care services to our customers. You will provide administrative and organisational support to the team to ensure customer satisfaction by fulfilling their orders to their specifications.
Job Title: Sales Support
Job Location: Office, 10 Pandan Crescent, Singapore 128466
Reports To: Optical Manager
Department: Eyewear Department (Provide eye/sight examinations, sales and service of eyewear, spectacles, lenses and accessories)
**Duties**:
- General office tasks
- Process customer eyewear orders
- Review orders for accuracy and completeness
- Organise the jobs for lab work
- Coordinate collections and deliveries to customers/outlets with designated couriers
- Manage Optician calendar bookings
- Provide order status, tracking and back-order reports to customers
- Assist co-workers to solve ordering or processing issues
- Follow up with lab on outstanding lab orders or reworks
**Skills**:
- Detail-oriented, well organized and able to work independently
- Pleasant and caring manner
- Able to deal with queries professionally and empathise with people who may be anxious about their eyewear
- Well organised, accurate in work, and efficient
- Training will be given for in-house software for order processing
Work Hours: 5 Day work week (Monday to Friday, 8.30am to 6pm)
**Salary**: $2,000.00 - $2,300.00 per month
**Benefits**:
- Health insurance
Schedule:
- Monday to Friday
Work Location: In person
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