Indoor Sales Support Assistant

2 weeks ago


Clementi, Singapore Alps Logistics Full time

The Indoor Sales Support Assistant provides essential support to the sales team by managing tele-marketing, quotation, handling customer inquiries, and support our Import & Export smooth operations. This position requires a detail-oriented individual with strong organizational skills and the ability to collaborate effectively with both the sales, customers and supporting Import & Export team.

Sales Support:

- Assist the sales team with preparing quotes, proposals, and presentations for clients.
- Process sales orders accurately and ensure they are completed in a timely manner.
- Prepare sales reports and assist in tracking sales performance.
- Maintain customer records and databases, ensuring they are up to date.
- Coordinate and follow up on customer orders and requests, ensuring they are processed promptly.

Customer Interaction:

- Provide excellent customer service by addressing concerns or issues related to products, orders, or billing.
- Assist in resolving customer complaints or issues, escalating to the appropriate team member when necessary.

Import & Export Support:

- Maintain accurate records of sales transactions, customer information, and other relevant data.
- Assist in the preparation and organization of sales meetings, including scheduling, materials, and presentations.
- Process invoices and support the Import & Export team with billing.

Qualifications:

- High school diploma or equivalent
- Previous experience in sales support, customer service, or administrative roles is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong organizational skills and ability to multitask.

Pay: $1,800.00 - $2,500.00 per month

Schedule:

- Monday to Friday

Supplemental Pay:

- 13th month salary
- Performance bonus

**Experience**:

- Inside sales: 1 year (preferred)
- Freight: 1 year (preferred)

Work Location: In person



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