Sales Order Administrator

5 days ago


Clementi, Singapore HONG FOOD ENTERPRISE PTE. LTD. Full time

**About Us**

Founded in 1980, Hong Food has established itself as a leading seafood wholesaler in Singapore. Our mission is to provide top-quality seafood and food products while maintaining the highest standards of service and sustainability. Our dedication to excellence has made us a trusted partner for a variety of clients, including restaurants, retailers, and food service providers.

As part of Hong Food, we're a dynamic and supportive team. We encourage open communication and value your contributions to our mission. Regardless of your role, your work plays a crucial part in our continued success.

**Responsibilities**:
**Order Processing & Inventory Management**:

- Receive and review orders for accuracy.
- Submit orders into the system.
- Confirm details with customers (specifications, quantities, delivery dates).
- Monitor and manage inventory levels.
- Coordinate reorders with the inventory team.

**Customer Communication & Order Fulfillment**:

- Address inquiries and provide updates on order status.
- Resolve issues related to orders.
- Coordinate with the warehouse for timely shipping.
- Generate and process shipping documents.

**Data Entry and Documentation & Coordination/Collaboration**:

- Maintain accurate order records.
- Update customer information and prepare reports.
- Work with sales and logistics for smooth processing.
- Provide feedback for process improvements.

**Compliance & Admin Support**:

- Ensure adherence to policies, regulations, and confidentiality.
- Assist with reports, correspondence, and special projects.

**Job Requirements**:

- Strong organizational and multitasking skills.
- Attention to detail and accuracy in data entry.
- Proficiency in order management systems and Microsoft Office Suite.
- Proficiency in accounting software such as AutoCount.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.

Work location: 181 Pandan Loop Block W, Singapore 128372
Nearest MRT Station: Clementi
Work Arrangement: 6 days per week

Pay: $2,200.00 - $2,800.00 per month

Work Location: In person



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