Tem Application Scientist Iii
5 days ago
When you’re part of Thermo Fisher Scientific, you’ll do exciting work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $35 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.
**The role**
We are the Thermo Fisher NanoPort team. As the largest Electron Microscopy demo labs in the world, NanoPort team supports sales of all Electron Microscopy and Spectroscopy products through demonstrations and serves as a meeting place for Thermo Fisher Applications Scientists and customers to collaborate using NanoPort demo instruments. For all these functions, the performance of the microscopes to the highest standards and the general functioning and appearance of the NanoPort lab is critical. We provide technical and scientific expertise in the support of Thermo Fisher Scientific’s Global sales efforts.
This is a field-based role, involving extensive travel across Southeast Asia. Occasional support needs to be provided to customers in the other countries in Asia-pacific region. The position comes with a competitive salary and yearly bonus. We offer many different career pathways in a global organisation, plus extensive resources and training opportunities to help develop an exciting career
- How will you make an impact?- Perform product demonstrations at customer or NanoPort sites
- Diagnose & resolve product performance problems and customer queries/complaints
- Assist the regional sales team in the development of accounts by giving technical seminars and presentations that promote the use of our products
- Build trust with our customers and excel in customer service
- How will you get here?**Education**
- Masters Degree in materials science, applied physics or similar (PhD preferred)
**Experience**
- More than 5 years experience in TEM related to Materials Science
- Experience in presenting technical materials in written and verbal form
**Knowledge, Skills, Abilities**
- Good knowledge on TEM: Diffraction, Imaging and Spectrometry
- Experience in Thermo Scientific TEM, Tecnai/Talos/Titan/Themis/Spectra (TIA, Velox, CEOS, GMS )
- Customer-facing experience, with the emotional intelligence to understand customer concerns
- Able to connect with and support people optimally with varying levels of technical knowledge and expertise
- Better with some management experience
- Good digital literacy and have an interest for groundbreaking technology
- Willingness to travel extensively (up to 60%)
- Proficient in English
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 90,000 colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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