Business Operations Manager

5 days ago


Singapore WILLOWMORE PTE. LTD. Full time

**Reporting to**: Co-Founders/Managing Partners (2)

**Responsible for**: Oversight of all business operations, from sales, supply chain, technical and finance.
- Develop and deliver business analyses to support planning activities, incl. annual planning and long-range planning, internal costing, etc
- Works with CEO to formulate short
- and longer-term business plans and performance targets/indicators for the respective department, to achieve optimal operational efficiency, cost savings and guest satisfaction
- Act as the strategic support to the Managing Partners, in executing the day-to-day business operations, implementation of initiatives, brainstorming and achieving business goals

**Industry**: Digital Smart Access Control and IoT System. This is a high growth industry. Most Critical Infrastructure providers still use mechanical locks. These are now insecure due to rise in 3D printing, inefficient due to the key collection & management requirement, do not track activity and facilitate unauthorised access and theft. We expect a mass migration across all industries from mechanical to digital locks. This will create a wave of opportunities as businesses inevitably transform to digital access. Our customers can further add IoT sensors to augment the solution.

**Willowmore**: Willowmore is a Singapore keyless Smart Access business. We specialise in supplying enterprise grade Smart Locks to Critical Infrastructure providers. We come from Critical Infrastructure and Operational backgrounds, and so have designed our solution specifically for the target market. We have a class leading solution which is competitively priced for success in Asia. Our solution consists of a physical stainless steel lock in various form factors, a software platform, IOS and Android apps, securitisation, pcb’s, power and battery management, 100% testing, API’s, integration into customer operating systems, etc. All work is completed in Singapore, whilst the hardware is imported. We have a staff of 10 in Singapore including app developers, software and security experts, operations and field staff, sales and marketing and finance. We have an industry expert based in Australia, and 5 staff in Indonesia - technical and sales. Willowmore is profitable, and has just completed Series A funding, and so we are ready for a high growth phase, expanding in Singapore and other Asian markets

**Qualifications**: Sound technical/engineering/software degree, coupled with business training. Chinese language skills most advantageous. Preferably hold a project management qualification (e.g. PMP) and/or have external project management experience
- Possess strong strategic and analytical capabilities, solution-driven mindset, self-starter and self-learner, and experienced in working across multiple levels from senior executives to technicians.

**Experience**: Minimum of 10+ years, with a track record of success, preferably in a start-up environment

**Personal attributes**: Willing to strive for success. A proven leader who can get the most out of a team. Structured, organised, attention to detail. Prepared to be hands on, and delegate and follow up where needed. Must be an excellent communicator across all aspects of the business

**Location**: We plan to move our office to a central Singapore location, where we have room to conduct all activities on one site, with space to grow


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