Regional Operations Manager

2 weeks ago

Central Singapore American Express Global Business Travel Full time

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
**What You'll Do on a Typical Day**:
- The dedicated Operations Manager is charged with achieving high quality of service across the region, owning & meeting the pre-agreed business plan deliverables and ensuring key operational performance metrics are met. Identifies the business needs and opportunities, prioritises, and prioritises to the client operation to improve client satisfaction.
Lead and ensure the successful deployment of key projects and drive savings as agreed with MSD
Liaise with Service Delivery teams globally to understand obstructions with any processes causing challenges and engage MSD Travel Management and Amex SDN/SDO teams to drive process changes.
Handle the overall customer experience and liaise with Quality Teams to understand root cause of issues and complaints and drive improvements
Be the senior management point person for MSD on Service Delivery issues / escalations and take accountability to remedy any service failures.
**What We're Looking For**:
- Broad and deep knowledge of complex global Travel Service Delivery operations & processes
Strong commercial judgment with the ability to balance growth, retention and profitability business goals against operational constraints and risk.
Excellent interpersonal skills including written & oral communication skills
Strong project management skills with the ability to handle multiple global projects simultaneously
Strong influencing skills internally & externally
A campaigning and inclusive style of leadership, supported by clear understandable strategies with a strong focus on results.
Highly credible people leader able to optimally handle and grow in a matrix management structure.
Good stakeholder management skills.
Location Singapore, Singapore
The #TeamGBT Experience
**Work and life**: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
**Travel perks**: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.
And much more
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult GBT Recruitment Privacy Statement.

  • Regional Director of Finance, Resort Operations, Asia Pacific

    6 days ago

    Singapore AP Regional Office Full time

    **JOB SUMMARY** The Regional Director of Finance (RDOF) Resort Operations (RO) is a pro-active and trusted business leader who provides financial expertise and leads the delivery of financial analysis and reports that enable business partners to make timely and informed business decisions, optimize business value, and manage financial risk. The RDOF is...

  • Regional Director, Asean

    2 days ago

    Singapore Radware Bot Manager Full time

    Regional Director, ASEAN - (2400002J) The Regional Sales Director for ASEAN at Radware will be responsible for managing and developing a team of sales account executives and pre sales engineers to drive new business and revenue growth within the ASEAN region. This role involves collaborating with the sales leadership team to develop and execute sales...

  • Regional Operations Manager, Asia Pacific

    2 days ago

    Singapore TIDEWATER OFFSHORE OPERATIONS PTE. LTD. Full time

    This job responsibility of the role includes to oversee the vessel movements, crew changes, QHSE, procurement, agency, documentation, and statutory compliance and accountable for the day-to-day operations of the vessels under the control of the APAC regional office. **Operations** - Conduct regular vessel visits. - Manage and maintain effective employee...

  • Regional Marketing Manager

    2 weeks ago

    Singapore COTY OPERATIONS ASIA PACIFIC PTE. LTD. Full time

    **REGIONAL MARKETING MANAGER **SINGAPORE **ROLE AND DEPARTMENT** The Regional Marketing Manager is a key contributor in the Asia Pacific’s Regional Marketing team where the incumbent will be managing the full brand management aspect of the assigned brands including the acceleration of the brands’ growth in the region that encompass the right product...

  • Regional Marketing Manager

    3 days ago

    Singapore COTY OPERATIONS ASIA PACIFIC PTE. LTD. Full time

    **ROLE AND DEPARTMENT** The Regional Marketing Manager is a key contributor in the Asia Pacific’s Regional Marketing team where the incumbent will be managing the full brand management aspect of the assigned brands including the acceleration of the brands’ growth in the region that encompass the right product portfolio, distributions and investments...

  • Regional Operations Manager

    2 weeks ago

    Central Singapore Pinkerton Full time

    We are as invested in your career as you are. As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today,...

  • Regional Program Manager- Security Operations

    1 week ago

    Central Singapore Pinkerton Full time

    We are as invested in your career as you are. As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today,...

  • Regional HR Operations Manager

    6 days ago

    Central Singapore Funding Societies Full time

    **Description** **Funding Societies | Modalku** is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which...

  • Regional Operations Manager

    1 week ago

    Singapore YONGMAO MACHINERY PTE. LTD. Full time

    **The **Regional Operations Manager **will be responsible for managing day-to-day operations, driving business growth, and ensuring the efficiency of our locations across the region. This role requires a strategic thinker with strong leadership skills and a proven track record in operations management. **Key Responsibilities**: - Develop and implement...

  • Regional Category Manager

    1 week ago

    Central Singapore Emprego SG Full time

    **Location** - Singapore, Central Singapore**Job Type** - Permanent**Salary** - $6,000 - $10,000 Per Month**Date Posted** - 6 hours agoAdditional Details **Job ID** - 93807**Job Views** - 1Roles & Responsibilities We at **BeepBeep!** are expanding our team, and we are looking for like-minded people to grow our brand. We operate in the business of changing...