Operations Manager

5 days ago


Singapore TI10 SERVICES PTE. LTD. Full time

Manage daily operations on site.
- Plan and forecast monthly manpower required to fulfil contractual requirements.
- Ensure all aspects of the required security services are being delivered to the customers’ satisfaction and in accordance with the contract.
- Ensure the timely follow up of all ground incidents and completion of monthly performance reports to meet billing schedule.
- Ensure staff are trained and certified in accordance with all relevant regulatory requirements.
- Develop professional customer relationships and respond to customer requests and concerns in a timely manner.
- Actively seek and secure new business opportunities in security related areas.
- Drive the formulation of business plans and proposals to ensure competitiveness and financial viability of the projects.

**Requirements**:

- Track record of working in a fast paced and demanding environment
- Prior working experience in a similar operational management role, ideally within the security industry and/or previous working experience in local law enforcement agencies such as SPF, MHA, etc.
- Good understanding of the security industry and familiar with security technologies & systems
- A valid security industry licence or accepted certificate of security competence
- Possess strong proficiency in business operations and legal contractual knowledge.
- Possess strong business acumen and analytical skills.
- Strong organizational skills with the ability to manage multiple tasks simultaneously and meet operational objectives and deadlines.
- Strong problem solving and incident management skills.
- Strong verbal and written communication skills, interacting both internally and externally.
- Excellent customer service skills


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