Head, Local Corporates, Singapore

Job ID: 27858

Location: Singapore, SG

Area of interest: Corporate & Commercial Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 2 May 2025

**Job Summary**
- To achieve financial and non-financial targets by acquiring, growing and retaining profitable CCIB customers within acceptable risk parameters
- Contribute toward achieving the team and segments overall target and delivering optimal portfolio return.
- Collaborate and build effective partnerships with other relationship managers and segment heads, as well as colleagues in CDD teams and partners in risk, compliance, other support functions, and product

**Key Responsibilities**

**Strategy**
- Actively participate to help deliver the Global CIB strategy which aims to maximise shareholder value, identifies and creates areas of competitive advantage and aligns to the overall strategic direction of the wider business.
- Responsible for: (i) managing the implementation of Global CIB client segment strategies across the LCMM business and ensuring alignment of country with region and Group; (ii) marketing and positioning strategies as a framework within which the client segments and product groups operate; and (iii) ensuring the CIB marketing strategy supports this. Such strategies must be aligned to the overall strategic direction of CIB and the Group as well as the Group Code of Conduct.
- Collaborate with Coverage Head, Product Heads and other key stakeholders responsible for implementing country strategies for the Group within LCMM
- Through assignment to direct reports and working with matrix reports, ensure that the CIB Client Coverage strategy is implemented and managed across the LCMM business

**Business**
- Achieve agreed upon individual financial and non-financial targets while contributing towards team’s overall deliverables through:
- effectively generating new business - identify prospects and convert in line with the Bank’s appetite
- strategically formulating account plan - provide clients need-based solutions, structure appropriate credit facility, and execute various banking transactions
- proactively building trusted client relationships - maintain a portfolio of active and growing customers
- Market and sell broad range of products including trade service, cash management, treasury and investment
- Work closely with the credit team to ensure good quality lending decisions are made; to ensure the strict adherence to the prevailing EAR / credit policy
- Implement agreed upon business plan to achieve sales/ revenue targets
- Generate creative ideas for customer acquisition and products/ services
- Regularly provide market and client feedback to the team and peers on new and anticipated financial and service needs and recommend appropriate improvements to processes on new products
- Maintain a high level of professionalism in client engagement, internal stakeholder management and other business conduct
- If the portfolio has a sub-credit /EA account then actively managing account to maximise recoveries and minimise losses for the bank for the accounts.

**Processes**
- Drive continuous improvement of the operational efficiency and effectiveness of processes to increase the consistency of systems and processes.
- Support the framework for effective management of operational risks across the Business and compliance with applicable internal policies, and external laws and regulations at a global level.
- Support the execution of Business strategy in a safe and well-controlled manner and on an end-to-end basis - incorporating infrastructure requirements and ensuring that they are fit-for-growth.
- Ensure CDD profiles are error free for timely sign off
- Follow and comply with AML CDD policies and procedures where applicable
- Identify KYC issues, provide solution or escalate to line manager if necessary
- Ensure internal / external KYC requirements are adhered to AML CDD policies and procedures
- Timely handling of customer issues, complaints, and product enquiries in accordance with established procedures.

**People & Talent**
- Responsible for managing and recruiting LCMM coverage team members
- Responsible for ensuring adequate staffing to meet the business objectives, strong talent identification, performance management, fit & proper assessments, succession planning, training and development activities.
- Responsible for supervision and implementation of conduct standards across the LC team and beyond
- Ensure that mandatory trainings / e-Learnings have been completed by team.
- Ensure that all team staff have clear and balanced performance scorecards and objectives.
- Provide effective leadership to the business communicate the vision and build commitment and energy to focus on key priorities
- Lead by example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners.
- Build and maintain an effective management c